Hello, I’ve a problem with the setup of Notes 8.5 on Mac OSX.
I’ve a macbook pro wit a 7.0.3 working installation. If I try to upgrade to 8.5 the setup end at about 65% of the file copy.
I’ve tried everything: delete all *notes references on mac, redownload the install file, repair permission but still cannot install the 8.5 release.
This is what I’ve found in install.log:
Apr 14 17:16:20 computer-di-gag /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[1268]: vm_allocate: 0, 0x5800000 - 0x25800000
Apr 14 17:16:20 computer-di-gag /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[1268]: vm_protect: 0
Apr 14 17:16:20 computer-di-gag Installer[1268]: @(#)PROGRAM:Install PROJECT:Install-387
Apr 14 17:16:20 computer-di-gag Installer[1268]: @(#)PROGRAM:Installer PROJECT:Installer-281
Apr 14 17:16:20 computer-di-gag Installer[1268]: Hardware: MacBookPro1,1 @ 2.16 GHz (x 2), 2048 MB RAM
Apr 14 17:16:20 computer-di-gag Installer[1268]: Running OS Build: Mac OS X 10.5.6 (9G55)
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: TMPDIR=/var/folders/0W/0WypKPvsEG0+3WvTCLZGnU+++TI/-Tmp-/
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: SHELL=/bin/bash
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: HOME=/Users/ggiannantonio
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: USER=ggiannantonio
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: LOGNAME=ggiannantonio
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: DISPLAY=/tmp/launch-1byt6C/:0
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: SSH_AUTH_SOCK=/tmp/launch-tE9HPQ/Listeners
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: Apple_PubSub_Socket_Render=/tmp/launch-81yyIh/Render
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:4
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: SECURITYSESSIONID=814bb0
Apr 14 17:16:20 computer-di-gag Installer[1268]: Env: COMMAND_MODE=unix2003
Apr 14 17:16:20 computer-di-gag Installer[1268]: Notes 8.5 for Mac Installation Log
Apr 14 17:16:20 computer-di-gag Installer[1268]: Opened from: /Users/ggiannantonio/Desktop/lotus_notes85_mac_C1SP3EN/Lotus Notes Installer.mpkg
Apr 14 17:16:23 computer-di-gag Installer[1268]: Package Authoring Warning: Lotus Notes Installer_English.pkg authorization level is AdminAuthorization but was promoted to RootAuthorization for compatibility, ensure authorization level is sufficient to install.
Apr 14 17:16:23 computer-di-gag Installer[1268]: Package Authoring Warning: Lotus Notes Installer.mpkg authorization level is NoAuthorization but was promoted to RootAuthorization for compatibility, ensure authorization level is sufficient to install.
Apr 14 17:16:23 computer-di-gag Installer[1268]: Package Authoring Warning: Lotus Notes Installer.pkg authorization level is AdminAuthorization but was promoted to RootAuthorization for compatibility, ensure authorization level is sufficient to install.
Apr 14 17:16:23 computer-di-gag installdb[1275]: started (uid 96)
Apr 14 17:16:23 computer-di-gag installdb[1275]: Opened receipt database on ‘/’ with schema 17.
Apr 14 17:16:32 computer-di-gag installdb[1275]: done. (0.005u + 0.003s)
Apr 14 17:16:36 computer-di-gag runner[1291]: Administrator authorization granted.
Apr 14 17:16:36 computer-di-gag Installer[1268]: ================================================================================
Apr 14 17:16:36 computer-di-gag Installer[1268]: User picked Standard Install
Apr 14 17:16:36 computer-di-gag Installer[1268]: Choices selected for installation:
Apr 14 17:16:36 computer-di-gag Installer[1268]: Installa: “Notes 8.5 for Mac”
Apr 14 17:16:36 computer-di-gag Installer[1268]: Lotus Notes Installer.mpkg : ident.mpkg.Lotus Notes Installer : 0.0.0.1.0
Apr 14 17:16:36 computer-di-gag Installer[1268]: Installa: “Notes 8.5 for Mac”
Apr 14 17:16:36 computer-di-gag Installer[1268]: Lotus Notes Installer.pkg : com.ibm.lotus.notes : 8.5.0.7.0
Apr 14 17:16:36 computer-di-gag Installer[1268]: Installa: “Notes 8.5 for Mac”
Apr 14 17:16:36 computer-di-gag Installer[1268]: Lotus Notes Installer_English.pkg : com.ibm.lotus.notes.English : 8.5.0.7.0
Apr 14 17:16:36 computer-di-gag Installer[1268]: Installa: “Expeditor framework”
Apr 14 17:16:36 computer-di-gag Installer[1268]: xpdcoreinstaller.pkg : Expeditor framework for Notes : 6.2.0.6.2
Apr 14 17:16:36 computer-di-gag Installer[1268]: ================================================================================
Apr 14 17:16:36 computer-di-gag Installer[1268]: It took 0.00 seconds to summarize the package selections.
Apr 14 17:16:36 computer-di-gag Installer[1268]: -[IFPKGDerivedDocument sortedPackageLocations]: result = (\n file://localhost\n)
Apr 14 17:16:36 computer-di-gag Installer[1268]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Apr 14 17:16:36 computer-di-gag Installer[1268]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ggiannantonio/Desktop/lotus_notes85_mac_C1SP3EN/Lotus%20Notes%20Installer.mpkg
Apr 14 17:16:36 computer-di-gag Installer[1268]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ggiannantonio/Desktop/lotus_notes85_mac_C1SP3EN/Lotus%20Notes%20Installer.mpkg/Contents/Packages/Lotus%20Notes%20Installer.pkg
Apr 14 17:16:36 computer-di-gag Installer[1268]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ggiannantonio/Desktop/lotus_notes85_mac_C1SP3EN/Lotus%20Notes%20Installer.mpkg/Contents/Packages/Lotus%20Notes%20Installer_English.pkg
Apr 14 17:16:36 computer-di-gag Installer[1268]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ggiannantonio/Desktop/lotus_notes85_mac_C1SP3EN/Lotus%20Notes%20Installer.mpkg/Contents/Packages/xpdcoreinstaller.pkg
Apr 14 17:16:36 computer-di-gag Installer[1268]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/ggiannantonio/Desktop/lotus_notes85_mac_C1SP3EN/Lotus%20Notes%20Installer.mpkg
Apr 14 17:16:36 computer-di-gag Installer[1268]: _installNextPackage of 1
Apr 14 17:16:36 computer-di-gag installdb[1292]: started (uid 96)
Apr 14 17:16:36 computer-di-gag installdb[1292]: Opened receipt database on ‘/’ with schema 17.
Apr 14 17:16:36 computer-di-gag Installer[1268]: Starting installation:
Apr 14 17:16:36 computer-di-gag Installer[1268]: Preparing volume “Mac OS X” for installation
Apr 14 17:16:36 computer-di-gag Installer[1268]: Configuring volume “Mac OS X”
Apr 14 17:16:37 computer-di-gag Installer[1268]: Preparing disk for local booted install.
Apr 14 17:16:37 computer-di-gag Installer[1268]: Free space on “Mac OS X”: 11,7 GB (12546412544 bytes).
Apr 14 17:16:37 computer-di-gag Installer[1268]: Create temporary directory “/private/tmp/Lotus Notes Installer.mpkg.1268zRbF6i”
Apr 14 17:16:37 computer-di-gag Installer[1268]: run preflight script for Notes 8.5 for Mac
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]: This is preflight script
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]: $1: the full path to the installation package:/Users/ggiannantonio/Desktop/lotus_notes85_mac_C1SP3EN/Lotus Notes Installer.mpkg/Contents/Packages/Lotus Notes Installer.pkg
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]:
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]: $2: the full path to the installation destination:/Applications
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]: $3: the mountpoint of the destination volume:/
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]: $4: the root directory for the current system folder:/
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]:
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]: Remove patch/hotfix from Receipt folder : /Library/Receipts
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]:
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]: Begin featurefilter…
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]:
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]: mkdir: /tmp: File exists
Apr 14 17:16:37 computer-di-gag runner[1291]: preflight[1293]:
Apr 14 17:16:37 computer-di-gag Installer[1268]: run preflight script for Expeditor framework
Apr 14 17:16:37 computer-di-gag Installer[1268]: Assembling temporary receipt for Notes 8.5 for Mac
Apr 14 17:16:37 computer-di-gag Installer[1268]: Processing Notes 8.5 for Mac:
Apr 14 17:16:37 computer-di-gag Installer[1268]: Determining files to install
Apr 14 17:16:37 computer-di-gag Installer[1268]: It took 0.01 seconds to create the install plan for Lotus Notes Installer.
Apr 14 17:16:37 computer-di-gag Installer[1268]: Configuring deferred files
Apr 14 17:16:37 computer-di-gag Installer[1268]: Assembling temporary receipt
Apr 14 17:16:37 computer-di-gag Installer[1268]: Performing pre-extraction actions
Apr 14 17:16:37 computer-di-gag Installer[1268]: run preinstall script for Notes 8.5 for Mac
Apr 14 17:16:37 computer-di-gag runner[1291]: preinstall[1319]: this is preinstall script
Apr 14 17:16:37 computer-di-gag runner[1291]: preinstall[1319]:
Apr 14 17:16:37 computer-di-gag Installer[1268]: Creating destination path
Apr 14 17:16:37 computer-di-gag Installer[1268]: Validating package payload
Apr 14 17:16:37 computer-di-gag Installer[1268]: Starting file extraction
Apr 14 17:16:37 computer-di-gag pkgExtractor[1320]: Extracting…
Apr 14 17:16:42 computer-di-gag pkgExtractor[1320]: BomFatalError - cpio read error: bad file format
Apr 14 17:16:42 computer-di-gag pkgExtractor[1320]: 52 of 52 files written in 4.15 seconds.
Apr 14 17:16:42 computer-di-gag pkgExtractor[1320]: 118486 kilobytes installed at 27.9 MB/s.
Apr 14 17:16:42 computer-di-gag pkgExtractor[1320]: pkgExtractor exited with error 1 while processing package ‘/Users/ggiannantonio/Desktop/lotus_notes85_mac_C1SP3EN/Lotus Notes Installer.mpkg/Contents/Packages/Lotus Notes Installer.pkg/Contents/Archive.pax.gz’
Apr 14 17:16:42 computer-di-gag Installer[1268]: Install failed: Il supporto di origine da cui stai eseguendo l’installazione è danneggiato. Prova ad eseguire l’installazione da una copia diversa del supporto di origine oppure contatta il produttore del software per ottenere un supporto sostitutivo.
Apr 14 17:16:42 computer-di-gag installdb[1292]: done. (0.005u + 0.003s)
Apr 14 17:16:46 computer-di-gag Installer[1268]: IFDInstallController 85D2B0 state = 7
Apr 14 17:16:46 computer-di-gag Installer[1268]: Displaying ‘Install Failed’ UI.
Apr 14 17:16:46 computer-di-gag Installer[1268]: ‘Install Failed’ UI displayed message:‘Il supporto di origine da cui stai eseguendo l’installazione è danneggiato. Prova ad eseguire l’installazione da una copia diversa del supporto di origine oppure contatta il produttore del software per ottenere un supporto sostitutivo.’.
The Mac use 10.5 Leopard and is already upgraded to the latest patch.
Any idea?
Thanks for the support,
Fabio