I have a user that has been working OK for a wile, The system is a Mac OSX 10.2.8 and Notes client 6.0.2 CF1, today Notes started crashing every time she wants to create new/respond any email. Basiclly Notes client shoots down the instant you click on the body box to start typing. There are no errors display from Notes, simply a message box from the OS indicating that no other apps where affected. I am attacing an error description from the crasing log from Mac. I have uninstall the application including deleting all files under the Lotus folder and the Preference file under the user/preferences folder and re-install with a clean install, but I keep getting the same results.
Any help would be greatlly appreciated.
Thanks
Date/Time: 2004-04-30 11:07:19 -0500
OS Version: 10.2.8 (Build 6R73)
Host: User-Name-Computer.local.
Command: Notes
PID: 431
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x656e001c
Thread 0 Crashed:
#0 0x01a96970 in 0x1a96970
#1 0x01ae0358 in 0x1ae0358
#2 0x00dc49ac in 0xdc49ac
#3 0x00430ec8 in 0x430ec8
#4 0x00280200 in 0x280200
#5 0x0028096c in 0x28096c
#6 0x00277ca8 in 0x277ca8
#7 0x0026c6c4 in 0x26c6c4
#8 0x002aff98 in 0x2aff98
#9 0x002afff0 in 0x2afff0
#10 0x0023930c in 0x23930c
#11 0x00c23788 in 0xc23788
Thread 1:
#0 0x90073ba8 in mach_msg_trap
#1 0x90005ed0 in mach_msg
#2 0x9022a720 in SwitchContexts
#3 0x90224fc8 in YieldToThread
#4 0x9022ab80 in YieldToAnyThread
#5 0x00dc1780 in 0xdc1780
#6 0x00dc5b74 in 0xdc5b74
#7 0x00511d88 in 0x511d88
#8 0x00dc5f2c in 0xdc5f2c
#9 0x9023bba8 in CooperativeThread
#10 0x90020c28 in _pthread_body
Thread 2:
#0 0x9000508c in syscall
#1 0x90515d0c in BSD_waitevent
#2 0x905156dc in CarbonSelectThreadFunc
#3 0x90020c28 in _pthread_body
Thread 3:
#0 0x9003e9a8 in semaphore_wait_signal_trap
#1 0x9003e7c4 in _pthread_cond_wait
#2 0x9051dbf0 in CarbonOperationThreadFunc
#3 0x90020c28 in _pthread_body
Thread 4:
#0 0x9003e9a8 in semaphore_wait_signal_trap
#1 0x9003e7c4 in _pthread_cond_wait
#2 0x905259e0 in CarbonInetOperThreadFunc
#3 0x90020c28 in _pthread_body
PPC Thread State:
srr0: 0x01a96970 srr1: 0x0200f930 vrsave: 0x00000000
xer: 0x20000000 lr: 0x01a7e864 ctr: 0x90000e20 mq: 0x00000000
r0: 0x00000001 r1: 0xbffff1f0 r2: 0x020b0000 r3: 0x656e0018
r4: 0xbffff22a r5: 0xbffff228 r6: 0xbffff343 r7: 0x00000000
r8: 0x00000009 r9: 0x656e0018 r10: 0x00000000 r11: 0xa02219ec
r12: 0x90000e20 r13: 0x00000000 r14: 0x00000000 r15: 0x023cfd00
r16: 0x0243d9ac r17: 0x023e4362 r18: 0x023e4892 r19: 0x00000000
r20: 0x00000000 r21: 0xffffffff r22: 0xbffff4f0 r23: 0x00000061
r24: 0xbffff552 r25: 0x00000015 r26: 0x047ed818 r27: 0x00000000
r28: 0x00000008 r29: 0x656e0018 r30: 0x656e0018 r31: 0xbffff2f0