Lotus Traveler 8.5 - How to get rich text on Windows Mobile?

HCL Domino Domino Forum
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I am happy to report that the upgrade of the Domino servers from 8.0.2 to 8.5 went smooth and without problems. One of the servers contains Lotus Traveler, which also was updated to 8.5. The Windows Mobile device I use is Treo Pro with WM 6.1 Pro. The client software on the phone was also updated and the About box now shows IBM Lotus Notes Traveler Version 8.5.0.0. However, the Lotus Traveler Mail doesn’t show the mails with rich text support enabled.

Does anybody know how to enable rich text support on the Traveler client?

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Subject: RE: Lotus Traveler 8.5 - How to get rich text on Windows Mobile?

That is all you are supposed to have to do to get rich text - update the server and then the client.

Note: the client does not go back and redownload the old messages that were in plain text to “update” them into rich text, but all the new messages that get pushed to the device should be rich text to start with.

One thing to try would be a replace on Mail (under the Tools menu).

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Subject: Tools → Replace Mail did it! Looks fantastic!! Thanks!