Lotus notes client crash the first time we start it! NSD file included

hcl-bot · February 26, 2007, 3:16pm

I have a user than each time he restart is PC , when he try to start notes .. notes crash and get a NSD .. after he’s able to restart it and close has often he want .. until he restart is computer.

any help will be appreciate .. we have re-installed the client ..

here’s a part of the NSD .. if more neede .. lmk

Host Name : TCR06TECHN00132

User Name : annemarie.boucher

Date : Mon Feb 26 11:45:42 2007

Windows Dir : C:\WINDOWS

Arguments : “C:\Lotus\Notes\nsd.exe” -dumpandkill -termstatus 1

NSD Version : Release 6.5.5

OS Version : Windows XP 5.1 (Build 2600), PlatID=2, Service Pack 2 (1 Processor)

INFO (0): failed to match all of the Notes processes

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

Section: Notes Process Summary (Time 11:45:45)

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ Notes Process Summary → Instance #1 (current) (Time 11:45:45) @@>

            Ini File   : C:\Lotus\Notes\notes.ini

            Data Dir   : d:\Lotus\Notes\Data

            Prog Dir   : C:\Lotus\Notes

            Notes Build: Release 6.5.5 November 30, 2005             

        Proc List:

              C:\Lotus\Notes\NLNOTES.EXE (b00)

              C:\Lotus\Notes\nfileret.EXE (b18)

<@@ Notes Process Summary → Notes Processes Not Associated With An Instance (Time 11:45:45) @@>

C:\Lotus\Notes\NCDaemon.exe (b28)

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

Section: Notes Process Info (Time 11:45:45)

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

Generating core dump for [ NLNOTES: 2816]

Generated core dump file d:\Lotus\Notes\Data\IBM_TECHNICAL_SUPPORT\core.NLNOTES.W32I_TCR06TECHN00132_2007_02_26@11_45_42

<@@ Notes Process Info → Load Modules for Process: [ NLNOTES: 2816] (Time 11:45:46) @@>

Base Size Module

0x00400000 1044480 C:\Lotus\Notes\NLNOTES.EXE

0x7c910000 749568 C:\WINDOWS\system32\ntdll.dll

0x7c800000 1064960 C:\WINDOWS\system32\KERNEL32.dll

0x61180000 17440768 C:\Lotus\Notes\nnotesws.dll

0x76720000 36864 C:\WINDOWS\system32\SHFOLDER.dll

0x77be0000 360448 C:\WINDOWS\system32\msvcrt.dll

0x77da0000 704512 C:\WINDOWS\system32\ADVAPI32.dll

0x77e50000 593920 C:\WINDOWS\system32\RPCRT4.dll

0x60000000 14053376 C:\Lotus\Notes\nnotes.dll

0x00500000 1400832 C:\Lotus\Notes\nxmlpar.dll

0x62320000 98304 C:\Lotus\Notes\nxmlcommon.dll

0x00330000 380928 C:\Lotus\Notes\js32.dll

0x62350000 999424 C:\Lotus\Notes\NLSCCSTR.DLL

0x770e0000 573440 C:\WINDOWS\system32\OLEAUT32.dll

0x77d10000 589824 C:\WINDOWS\system32\USER32.dll

0x77ef0000 290816 C:\WINDOWS\system32\GDI32.dll

0x774a0000 1298432 C:\WINDOWS\system32\ole32.dll

0x76340000 303104 C:\WINDOWS\system32\comdlg32.dll

0x77f40000 483328 C:\WINDOWS\system32\SHLWAPI.dll

0x58b50000 618496 C:\WINDOWS\system32\COMCTL32.dll

0x7c9d0000 8531968 C:\WINDOWS\system32\SHELL32.dll

0x71a10000 40960 C:\WINDOWS\system32\wsock32.dll

0x719f0000 94208 C:\WINDOWS\system32\WS2_32.dll

0x719e0000 32768 C:\WINDOWS\system32\WS2HELP.dll

0x62950000 24576 C:\Lotus\Notes\ndgts.dll

0x18200000 188416 C:\Lotus\Notes\LTOUIN22.dll

0x72f50000 155648 C:\WINDOWS\system32\WINSPOOL.DRV

0x624b0000 45056 C:\Lotus\Notes\nplugins.dll

0x77bd0000 32768 C:\WINDOWS\system32\VERSION.dll

0x77390000 1056768 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll

0x74690000 307200 C:\WINDOWS\System32\MSCTF.dll

0x10000000 28672 C:\Program Files\Logitech\MouseWare\System\LgWndHk.dll

0x624d0000 897024 C:\Lotus\Notes\NSTRINGS.DLL

0x76310000 20480 C:\WINDOWS\System32\MSIMG32.dll

0x74bf0000 180224 C:\WINDOWS\system32\oleacc.dll

0x76010000 413696 C:\WINDOWS\system32\MSVCP60.dll

0x753c0000 438272 C:\WINDOWS\SYSTEM32\usp10.DLL

0x20000000 2990080 C:\WINDOWS\system32\xpsp2res.dll

0x76f80000 520192 C:\WINDOWS\system32\CLBCATQ.DLL

0x77000000 868352 C:\WINDOWS\system32\COMRes.dll

0x625b0000 24576 C:\Lotus\Notes\namhook.DLL

0x18bb0000 286720 C:\Lotus\Notes\NCExtMgr.DLL

0x18c60000 86016 C:\Lotus\Notes\NCTrace.dll

0x18a80000 409600 C:\Lotus\Notes\NCScan.dll

0x77b50000 139264 C:\WINDOWS\system32\Apphelp.dll

<@@ Notes Process Info → Call Stack for Process: [ NLNOTES: 2816] (Time 11:45:46) @@>

############################################################

thread 1/5: [ nlnotes: 2816: 2820]

FP=0013de60, PC=7c91eb94, SP=0013de08, stkbase=00040000, stksize=24576

############################################################

@[ 1] 0x7c91eb94 ntdll.KiFastSystemCallRet+0 (a,0,13e4dc,18bc3623)

@[ 2] 0x7c802451 KERNEL32.Sleep+15 (a,13eaf48,13dec0,14d6986)

[ 3] 0x18bc3623 NCExtMgr+79395 (11,0,0,6f686d61) - SYM FILE OUTDATED!

@[ 4] 0x6013798a nnotes._InitNSFHooks@0+394 ()

@[ 5] 0x60013fdc nnotes._InitializeNSF@0+2572 ()

@[ 6] 0x600506c9 nnotes._NSFDbSetMode@16+25 (0,e,0,0)

@[ 7] 0x6005e2ed nnotes._NIFNSFInitialize@0+13 ()

@[ 8] 0x6123baef nnotesws.CDeskSubprogram::Init+143 (1775214,400000,4011a,13f718)

@[ 9] 0x611cb274 nnotesws.CSubprogram::Create+292 (13f71c,1,612219e0,61180000)

@[10] 0x61263349 nnotesws._NEMInit@36+4617 (61180000,61180000,0,0,0,1,0,0,0)

@[11] 0x00401513 NLNOTES._WinMain@16+1299 (400000,0,15236c,1)

@[12] 0x00401dfa NLNOTES._WinMainCRTStartup+308 (12f0cc,7c91ee18,7ffde000,8054a938)

@[13] 0x7c816d4f KERNEL32.RegisterWaitForInputIdle+73 (401cc6,0,78746341,20)

############################################################

thread 2/5: [ nlnotes: 2816: 2848]

FP=030dff80, PC=7c91eb94, SP=030dfe1c, stkbase=02fe0000, stksize=4096

############################################################

@[ 1] 0x7c91eb94 ntdll.KiFastSystemCallRet+0 (30dffa8,77e56a3b,15a608,0)

@[ 2] 0x77e56c22 RPCRT4.I_RpcBCacheFree+1514 (15a608,0,13ea5c,15ce90)

@[ 3] 0x77e56a3b RPCRT4.I_RpcBCacheFree+1027 (181920,30dffec,7c80b50b,15ce90)

@[ 4] 0x77e56c0a RPCRT4.I_RpcBCacheFree+1490 (15ce90,0,13ea5c,15ce90)

@[ 5] 0x7c80b50b KERNEL32.GetModuleFileNameA+436 (0,0,0,0)

############################################################

thread 3/5: [ nlnotes: 2816: 2852]

FP=031dff78, PC=7c91eb94, SP=031dff20, stkbase=030e0000, stksize=4096

############################################################

@[ 1] 0x7c91eb94 ntdll.KiFastSystemCallRet+0 (ea60,0,31dffb4,774be31d)

@[ 2] 0x7c802451 KERNEL32.Sleep+15 (ea60,15f758,774be3dc,0)

@[ 3] 0x774be31d ole32.StringFromGUID2+1307 (15f758,0,7c92094e,15f758)

@[ 4] 0x7c80b50b KERNEL32.GetModuleFileNameA+436 (774be429,15f758,0,0)

Short Callstack detected, dumping extra stack data

   # 031dffec  00000000 00000000 774be429 0015f758  |........).KwX...|

   # 031dfffc  00000000 00000000 00000000 00000000  |................|

   # 031e000c  00000000 00000000 00000000 00000000  |................|

   # 031e001c  00000000 00000000 00000000 00000000  |................|

   # 031e002c  00000000 00000000 00000000 00000000  |................|

   # 031e003c  00000000 00000000 00000000 00000000  |................|

   # 031e004c  00000000 00000000 00000000 00000000  |................|

   # 031e005c  00000000 00000000 00000000 00000000  |................|

   # 031e006c  00000000 00000000 00000000 00000000  |................|

   # 031e007c  00000000 00000000 00000000 00000000  |................|

   # 031e008c  00000000 00000000 00000000 00000000  |................|

   # 031e009c  00000000 00000000 00000000 00000000  |................|

   # 031e00ac  00000000 00000000 00000000 00000000  |................|

   # 031e00bc  00000000 00000000 00000000 00000000  |................|

   # 031e00cc  00000000 00000000 00000000 00000000  |................|

   # 031e00dc  00000000 00000000 00000000 00000000  |................|

   # 031e00ec  00000000 00000000 00000000 00000000  |................|

   # 031e00fc  00000000 00000000 00000000 00000000  |................|

   # 031e010c  00000000 00000000 00000000 00000000  |................|

   # 031e011c  00000000 00000000 00000000 00000000  |................|

   # 031e012c  00000000 00000000 00000000 00000000  |................|

   # 031e013c  00000000 00000000 00000000 00000000  |................|

   # 031e014c  00000000 00000000 00000000 00000000  |................|

   # 031e015c  00000000 00000000 00000000 00000000  |................|

   # 031e016c  00000000 00000000 00000000 00000000  |................|

   # 031e017c  00000000 00000000 00000000 00000000  |................|

   # 031e018c  00000000 00000000 00000000 00000000  |................|

   # 031e019c  00000000 00000000 00000000 00000000  |................|

   # 031e01ac  00000000 00000000 00000000 00000000  |................|

   # 031e01bc  00000000 00000000 00000000 00000000  |................|

   # 031e01cc  00000000 00000000 00000000 00000000  |................|

   # 031e01dc  00000000 00000000 00000000 00000000  |................|

   # 031e01ec  00000000 00000000 00000000 00000000  |................|

   # 031e01fc  00000000 00000000 00000000 00000000  |................|

   # 031e020c  00000000 00000000 00000000 00000000  |................|

   # 031e021c  00000000 00000000 00000000 00000000  |................|

   # 031e022c  00000000 00000000 00000000 00000000  |................|

   # 031e023c  00000000 00000000 00000000 00000000  |................|

   # 031e024c  00000000 00000000 00000000 00000000  |................|

   # 031e025c  00000000 00000000 00000000 00000000  |................|

   # 031e026c  00000000 00000000 00000000 00000000  |................|

   # 031e027c  00000000 00000000 00000000 00000000  |................|

   # 031e028c  00000000 00000000 00000000 00000000  |................|

   # 031e029c  00000000 00000000 00000000 00000000  |................|

   # 031e02ac  00000000 00000000 00000000 00000000  |................|

   # 031e02bc  00000000 00000000 00000000 00000000  |................|

   # 031e02cc  00000000 00000000 00000000 00000000  |................|

   # 031e02dc  00000000 00000000 00000000 00000000  |................|

   # 031e02ec  00000000 00000000 00000000 00000000  |................|

   # 031e02fc  00000000 00000000 00000000 00000000  |................|

   # 031e030c  00000000 00000000 00000000 00000000  |................|

   # 031e031c  00000000 00000000 00000000 00000000  |................|

   # 031e032c  00000000 00000000 00000000 00000000  |................|

   # 031e033c  00000000 00000000 00000000 00000000  |................|

   # 031e034c  00000000 00000000 00000000 00000000  |................|

   # 031e035c  00000000 00000000 00000000 00000000  |................|

   # 031e036c  00000000 00000000 00000000 00000000  |................|

   # 031e037c  00000000 00000000 00000000 00000000  |................|

   # 031e038c  00000000 00000000 00000000 00000000  |................|

   # 031e039c  00000000 00000000 00000000 00000000  |................|

   # 031e03ac  00000000 00000000 00000000 00000000  |................|

   # 031e03bc  00000000 00000000 00000000 00000000  |................|

   # 031e03cc  00000000 00000000 00000000 00000000  |................|

   # 031e03dc  00000000 00000000 00000000 00000000  |................|

############################################################

thread 4/5: [ nlnotes: 2816: 2864]

FP=03a2e260, PC=7c91eb94, SP=03a2e1fc, stkbase=03930000, stksize=24576

############################################################

@[ 1] 0x7c91eb94 ntdll.KiFastSystemCallRet+0 (224,493e0,0,3a2e6e0)

@[ 2] 0x7c802542 KERNEL32.WaitForSingleObject+18 (224,493e0,b00,0)

@[ 3] 0x601a748e nnotes._OSRunExternalScript@4+558 (3a2e9f8)

@[ 4] 0x601a646a nnotes._OSFaultCleanup@12+1082 (0,0,0)

@[ 5] 0x601b0db7 nnotes._OSNTUnhandledExceptionFilter@4+183 (3a2f0e8)

[ 6] 0x18bd2b32 NCExtMgr+142130 (3a2f0e8,0,3a2ffa4,c0000005) - SYM FILE OUTDATED!

[ 7] 0x18bd8b73 NCExtMgr+166771 (0,3a2f0e8,18bd8c07,3a2f0f0) - SYM FILE OUTDATED!

[ 8] 0x18bd1566 NCExtMgr+136550 (3712d60,0,0,3712d60) - SYM FILE OUTDATED!

@[ 9] 0x7c80b50b KERNEL32.GetModuleFileNameA+436 (0,0,0,0)

############################################################

FATAL THREAD 4/5 [ nlnotes: 2816: 2864]

FP=0x18beb694, PC=0x18ab52ee, SP=0x03a2f4c4, stksize=354140624

EAX=0x00000000, EBX=0x00000000, ECX=0x77da6a51, EDX=0x00000002

ESI=0x03712cc0, EDI=0x03a2f936, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

[ 1] 0x18ab52ee NCScan (720067,0,4d0045,2d0020) - SYM FILE OUTDATED!

############################################################

PASS 2 : FATAL THREAD with STACK FRAMES 4/5 [ nlnotes: 2816: 2864]

FP=18beb694, PC=18ab52ee, SP=03a2f4c4, stksize=354140624

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

---------- Top of the Stack ----------

   # 03a2f4c4  00000000 03711b80 03712cc0 03a2ffb4  |......q..,q.....|

   # 03a2f4d4  18c616a0 00000006 00000000 00038318  |................|

   # 03a2f4e4  00000000 00000000 00000000 00000000  |................|

   # 03a2f4f4  00000000 00000000 00000000 00000000  |................|

   # 03a2f504  00000000 00000000 00000000 00000000  |................|

   # 03a2f514  00000000 00000000 00000000 00000000  |................|

   # 03a2f524  00000000 00000000 00000000 00000000  |................|

   # 03a2f534  00000000 00000000 00000000 00000000  |................|

   # 03a2f544  00000000 00000000 00000000 00000000  |................|

   # 03a2f554  00000000 00000000 00000000 00000000  |................|

   # 03a2f564  00000000 00000000 00000000 00000000  |................|

   # 03a2f574  00000000 00000000 00000000 00000000  |................|

   # 03a2f584  00000000 00000000 00000000 00000000  |................|

   # 03a2f594  00000000 00000000 00000000 00000000  |................|

   # 03a2f5a4  00000000 00000000 00000000 00000000  |................|

   # 03a2f5b4  00000000 00000000 00000000 00000000  |................|

   # 03a2f5c4  00000000 00000000 00000000 00000000  |................|

   # 03a2f5d4  00000000 00000000 00000000 00000000  |................|

   # 03a2f5e4  00000000 00000000 00000000 00000000  |................|

   # 03a2f5f4  00000000 00000000 00000000 00000000  |................|

   # 03a2f604  00000000 00000000 00000000 00000000  |................|

   # 03a2f614  00000000 00000000 00000000 00000000  |................|

   # 03a2f624  00000000 00000000 00000000 00000000  |................|

   # 03a2f634  00000000 00000000 00000000 00000000  |................|

   # 03a2f644  00000000 00000000 00000000 00000000  |................|

   # 03a2f654  00000000 00000000 00000000 00000000  |................|

   # 03a2f664  00000000 00000000 00000000 00000000  |................|

   # 03a2f674  00000000 00000000 00000000 00000000  |................|

   # 03a2f684  00000000 00000000 00000000 00000000  |................|

   # 03a2f694  00000000 00000000 00000000 00000000  |................|

   # 03a2f6a4  00000000 00000000 00000000 00000000  |................|

   # 03a2f6b4  00000000 00000000 00000000 00000000  |................|

   # 03a2f6c4  00000000 00000000 00000000 00000000  |................|

   # 03a2f6d4  00000000 00000000 00000000 00000000  |................|

   # 03a2f6e4  00000000 00000000 00000000 00000000  |................|

   # 03a2f6f4  00000000 00000000 00000000 00000000  |................|

   # 03a2f704  00000000 00000000 00000000 00000000  |................|

   # 03a2f714  00000000 00000000 00000000 00000000  |................|

   # 03a2f724  00000000 00000000 00000000 00000000  |................|

   # 03a2f734  00000000 00000000 00000000 00000000  |................|

   # 03a2f744  00000000 00000000 00000000 00000000  |................|

   # 03a2f754  00000000 00000000 00000000 00000000  |................|

   # 03a2f764  00000000 00000000 00000000 00000000  |................|

   # 03a2f774  00000000 00000000 00000000 00000000  |................|

   # 03a2f784  00000000 00000000 00000000 00000000  |................|

   # 03a2f794  00000000 00000000 00000000 00000000  |................|

   # 03a2f7a4  00000000 00000000 00000000 00000000  |................|

   # 03a2f7b4  00000000 00000000 00000000 00000000  |................|

   # 03a2f7c4  00000000 00000000 00000000 00000000  |................|

   # 03a2f7d4  00000000 00000000 00000000 00000000  |................|

   # 03a2f7e4  00000000 00000000 00000000 00000000  |................|

   # 03a2f7f4  00000000 00000000 00000000 00000000  |................|

   # 03a2f804  00000000 00000000 00000000 00000000  |................|

   # 03a2f814  00000000 00000000 00000000 00000000  |................|

   # 03a2f824  00000000 00000000 00000000 00000000  |................|

   # 03a2f834  00000000 00000000 00000000 00000000  |................|

   # 03a2f844  00000000 00000000 00000000 00000000  |................|

   # 03a2f854  00000000 00000000 00000000 00000000  |................|

   # 03a2f864  00000000 00000000 00000000 00000000  |................|

   # 03a2f874  00000000 00000000 00000000 00000000  |................|

   # 03a2f884  00000000 00000000 00000000 00000000  |................|

   # 03a2f894  00000000 00000000 00000000 00000000  |................|

   # 03a2f8a4  00000000 00000000 00000000 00000000  |................|

   # 03a2f8b4  00000000 00000000 00000000 00000000  |................|

   # 03a2f8c4  00000000 00000000 00000000 00000000  |................|

   # 03a2f8d4  00000000 00000000 00000000 00000000  |................|

   # 03a2f8e4  00000000 00000000 00000000 00000000  |................|

   # 03a2f8f4  00000000 00000000 00000000 00000000  |................|

   # 03a2f904  00000000 00000000 00000000 00000000  |................|

   # 03a2f914  00000000 00000000 00000000 00000000  |................|

   # 03a2f924  00000000 00000000 00000000 00000000  |................|

   # 03a2f934  00000000 00000000 00000000 00000000  |................|

   # 03a2f944  00000000 00000000 00000000 00000000  |................|

   # 03a2f954  00000000 03a2f98c 00030000 7c920732  |............2..||

   # 03a2f964  00000012 000309e8 00030000 00000000  |................|

   # 03a2f974  03a2f964 00000000 03a2fba8 7c91ee18  |d..............||

   # 03a2f984  000001a4 03a2fbb8 7c921538 7c921596  |........8..|...||

   # 03a2f994  7c9206eb 00000000 00000088 00000000  |...|............|

   # 03a2f9a4  00000000 00000000 00000000 00000000  |................|

   # 03a2f9b4  00000000 00000000 00000000 00000000  |................|

   # 03a2f9c4  00000000 00000000 00000000 00000000  |................|

   # 03a2f9d4  00000000 00000000 00000000 00000000  |................|

   # 03a2f9e4  00000000 00000000 00000000 00000000  |................|

   # 03a2f9f4  00000000 00000000 00000000 00000000  |................|

   # 03a2fa04  00000000 00000000 00000000 00000000  |................|

   # 03a2fa14  00000000 00000000 00000000 00000000  |................|

   # 03a2fa24  00000000 00000000 00000000 00030640  |............@...|

   # 03a2fa34  00000000 00000000 00000000 00000000  |................|

   # 03a2fa44  00000000 00000000 00030178 00000000  |........x.......|

   # 03a2fa54  00000000 00000000 00000000 00000000  |................|

   # 03a2fa64  00000000 00000000 00000000 00000000  |................|

   # 03a2fa74  000382e0 00000000 00000000 00000000  |................|

   # 03a2fa84  00000000 00000000 00000000 00000000  |................|

   # 03a2fa94  00000008 00000000 00000000 00000000  |................|

   # 03a2faa4  00030178 00000000 03a2fbf0 770e15f8  |x..............w|

   # 03a2fab4  770e0000 00000002 00000000 00000000  |...w............|

   # 03a2fac4  00000002 770e1629 00000000 770e0000  |....)..w.......w|

   # 03a2fad4  00000001 00030178 00000000 00000000  |....x...........|

   # 03a2fae4  00000000 00000000 00000000 00000000  |................|

   # 03a2faf4  00000000 00000000 00000000 00000000  |................|

   # 03a2fb04  00000000 00000000 000001a4 00000000  |................|

   # 03a2fb14  00000000 00000000 00000000 00000000  |................|

   # 03a2fb24  00000000 00030178 00000000 00000000  |....x...........|

   # 03a2fb34  00000000 00000000 00000000 00780045  |............E.x.|

   # 03a2fb44  004d0074 00720067 0054005f 00720068  |t.M.g.r._.T.h.r.|

   # 03a2fb54  00610065 004d0064 006e0061 00670061  |e.a.d.M.a.n.a.g.|

   # 03a2fb64  00720065 00000000 00000000 00000000  |e.r.............|

   # 03a2fb74  00000000 00000000 00000000 00000000  |................|

   # 03a2fb84  00000000 00000000 00000000 00000000  |................|

   # 03a2fb94  00000000 00000000 00000000 00000000  |................|

   # 03a2fba4  00000000 00000000 00000000 00000000  |................|

   # 03a2fbb4  00000000 00000000 00000000 00000000  |................|

   # 03a2fbc4  00000000 00000000 00000000 00000000  |................|

   # 03a2fbd4  00000000 00000000 00000000 00000000  |................|

   # 03a2fbe4  00000000 00000000 00000000 00000000  |................|

   # 03a2fbf4  00000000 00000000 00000000 00000000  |................|

   # 03a2fc04  00000000 00000000 00000000 00000000  |................|

   # 03a2fc14  00000000 00000000 00000000 00000000  |................|

   # 03a2fc24  00000000 00000000 00000000 00000000  |................|

   # 03a2fc34  00000000 00000000 00000000 00000000  |................|

   # 03a2fc44  00000000 00000000 00000000 00000000  |................|

   # 03a2fc54  00000000 00000000 00000000 00000000  |................|

   # 03a2fc64  00000000 00000000 00000000 00000000  |................|

   # 03a2fc74  00000000 00000000 00000000 00000000  |................|

   # 03a2fc84  00000000 00000000 00000000 00000000  |................|

   # 03a2fc94  00000000 00000000 00000000 00000000  |................|

   # 03a2fca4  00000000 00000000 00000000 00000000  |................|

   # 03a2fcb4  00000000 00000000 00000000 00000000  |................|

[ 1] 0x18ab52ee NCScan (720067,0,4d0045,2d0020) - SYM FILE OUTDATED!

Short Callstack detected, dumping extra stack data

   # 18beb694  00780045 004d0074 00720067 00000000  |E.x.t.M.g.r.....|

   # 18beb6a4  004d0045 002d0020 004d0020 006e0065  |E.M. .-. .M.e.n.|

   # 18beb6b4  00200075 00690053 006e0067 006c0061  |u. .S.i.g.n.a.l.|

   # 18beb6c4  0065006c 00000064 004d0045 002d0020  |l.e.d...E.M. .-.|

   # 18beb6d4  004d0020 006e0065 00200075 00690053  | .M.e.n.u. .S.i.|

   # 18beb6e4  006e0067 006c0061 0065006c 002c0064  |g.n.a.l.l.e.d.,.|

   # 18beb6f4  006e0020 0020006f 006f006c 00610063  | .n.o. .l.o.c.a.|

   # 18beb704  0020006c 00610064 00610074 00610062  |l. .d.a.t.a.b.a.|

   # 18beb714  00650073 00200073 006f0074 00730020  |s.e.s. .t.o. .s.|

   # 18beb724  00610063 0020006e 00000021 00210021  |c.a.n. .!...!.!.|

   # 18beb734  00000000 0043007e 00780045 00650074  |....~.C.E.x.t.e.|

   # 18beb744  0073006e 006f0069 004d006e 00720067  |n.s.i.o.n.M.g.r.|

   # 18beb754  00290028 002d0020 00440020 00630065  |(.). .-. .D.e.c.|

   # 18beb764  006e006f 00740073 00750072 00740063  |o.n.s.t.r.u.c.t.|

   # 18beb774  0072006f 00630020 006c0061 0065006c  |o.r. .c.a.l.l.e.|

   # 18beb784  002e0064 002e002e 00000000 00720045  |d...........E.r.|

   # 18beb794  006f0072 00200072 0020002d 00650054  |r.o.r. .-. .T.e.|

   # 18beb7a4  006d0072 006e0069 00740061 006e0069  |r.m.i.n.a.t.i.n.|

   # 18beb7b4  00200067 00610044 006d0065 006e006f  |g. .D.a.e.m.o.n.|

   # 18beb7c4  00700020 006f0072 00650063 00730073  | .p.r.o.c.e.s.s.|

   # 18beb7d4  00210020 00000000 0000002e 00750053  | .!.........S.u.|

   # 18beb7e4  00630063 00730065 00660073 006c0075  |c.c.e.s.s.f.u.l.|

   # 18beb7f4  0079006c 00690020 0073006e 00610074  |l.y. .i.n.s.t.a.|

   # 18beb804  0074006e 00610069 00650074 00200064  |n.t.i.a.t.e.d. .|

   # 18beb814  00540043 00720068 00610065 004d0064  |C.T.h.r.e.a.d.M.|

   # 18beb824  006e0061 00670061 00720065 00630020  |a.n.a.g.e.r. .c.|

   # 18beb834  0061006c 00730073 0000002e 00720043  |l.a.s.s.....C.r.|

   # 18beb844  00610065 00690074 0067006e 00430020  |e.a.t.i.n.g. .C.|

   # 18beb854  00680054 00650072 00640061 0061004d  |T.h.r.e.a.d.M.a.|

   # 18beb864  0061006e 00650067 00200072 0062004f  |n.a.g.e.r. .O.b.|

   # 18beb874  0065006a 00740063 002e002e 0000002e  |j.e.c.t.........|

   # 18beb884  4e46534e 4f65746f 456e6570 00007478  |NSFNoteOpenExt..|

   # 18beb894  454d414e 61636f4c 74496574 00326d65  |NAMELocateItem2.|

   # 18beb8a4  746f6e6e 00007365 003c0009 004d0045  |nnotes....<.E.M.|

   # 18beb8b4  00540050 003e0059 00000000 00280009  |P.T.Y.>.......(.|

   # 18beb8c4  00640025 00200029 003e002d 00270020  |%.d.). .-.>. .'.|

   # 18beb8d4  00730025 00000027 006e004f 0044002d  |%.s.'...O.n.-.D.|

   # 18beb8e4  006d0065 006e0061 00200064 00610044  |e.m.a.n.d. .D.a.|

   # 18beb8f4  00610074 00610062 00650073 00200073  |t.a.b.a.s.e.s. .|

   # 18beb904  006f0054 00490020 006e0067 0072006f  |T.o. .I.g.n.o.r.|

   # 18beb914  00200065 0069004c 00740073 0000003a  |e. .L.i.s.t.:...|

   # 18beb924  002d002d 002d002d 002d002d 002d002d  |-.-.-.-.-.-.-.-.|

   # 18beb934  002d002d 002d002d 002d002d 002d002d  |-.-.-.-.-.-.-.-.|

   # 18beb944  002d002d 002d002d 002d002d 002d002d  |-.-.-.-.-.-.-.-.|

   # 18beb954  002d002d 002d002d 002d002d 002d002d  |-.-.-.-.-.-.-.-.|

   # 18beb964  002d002d 0000002d 002c0020 0000003b  |-.-.-... .,.;...|

   # 18beb974  004f004e 00450054 005f0053 007a0073  |N.O.T.E.S._.s.z.|

   # 18beb984  00610044 00610074 00610062 00650073  |D.a.t.a.b.a.s.e.|

   # 18beb994  00540073 0049006f 006e0067 0072006f  |s.T.o.I.g.n.o.r.|

   # 18beb9a4  00000065 004f0053 00540046 00410057  |e...S.O.F.T.W.A.|

   # 18beb9b4  00450052 004e005c 00740065 006f0077  |R.E.\.N.e.t.w.o.|

   # 18beb9c4  006b0072 00410020 00730073 0063006f  |r.k. .A.s.s.o.c.|

   # 18beb9d4  00610069 00650074 005c0073 00560054  |i.a.t.e.s.\.T.V.|

   # 18beb9e4  005c0044 00680053 00720061 00640065  |D.\.S.h.a.r.e.d.|

   # 18beb9f4  00430020 006d006f 006f0070 0065006e  | .C.o.m.p.o.n.e.|

   # 18beba04  0074006e 005c0073 006e004f 00440020  |n.t.s.\.O.n. .D.|

   # 18beba14  006d0065 006e0061 00200064 00630053  |e.m.a.n.d. .S.c.|

   # 18beba24  006e0061 0065006e 005c0072 00780045  |a.n.n.e.r.\.E.x.|

   # 18beba34  00680063 006e0061 00650067 00530020  |c.h.a.n.g.e. .S.|

   # 18beba44  00610063 0000006e 00650042 006f0066  |c.a.n...B.e.f.o.|

   # 18beba54  00650072 006f004e 00650074 0070004f  |r.e.N.o.t.e.O.p.|

   # 18beba64  006e0065 00290028 002d0020 00660020  |e.n.(.). .-. .f.|

   # 18beba74  006e0069 00730069 00650068 00200064  |i.n.i.s.h.e.d. .|

   # 18beba84  00630073 006e0061 0069006e 0067006e  |s.c.a.n.n.i.n.g.|

############################################################

PASS 3 : FATAL THREAD with PARAMETER DATA 4/5 [ nlnotes: 2816: 2864]

############################################################

[ 1] 0x18ab52ee NCScan (720067,0,4d0045,2d0020) - SYM FILE OUTDATED!

   Parameter 1:

   # 00720067  00000000 00000000 00000000 00000000  |................|

   # 00720077  00000000 00000000 00000000 00000000  |................|

   Parameter 3:

   # 004d0045  74006500 69007400 67006e00 66002000  |.e.t.t.i.n.g. .f|

   # 004d0055  6c006900 73006500 6f002000 20006e00  |.i.l.e.s. .o.n. |

   Parameter 4:

   # 002d0020  02020609 0202060a 02020705 02020706  |................|

   # 002d0030  02020707 02020708 02020709 0202060b  |................|

hcl-bot · March 11, 2007, 12:22am

Subject: Lotus notes client crash the first time we start it! NSD file included

Bonjour Stéphane,

Date

Topic

RE: Help: NSD is running (JY Riverin)

Frequent NSD Errors possibly McAfee or SQL2K (Dal Jathol)

Or look here–

Say hi to M. Morel

JYR

hcl-bot · February 26, 2007, 3:32pm

Subject: Lotus notes client crash the first time we start it! NSD file included

Bonjour Stéphane,

Date

Topic

RE: Help: NSD is running (JY Riverin)

Frequent NSD Errors possibly McAfee or SQL2K (Dal Jathol)

Or look here–

Say hi to M. Morel

JYR

hcl-bot · February 28, 2007, 3:54pm

Subject: RE: Lotus notes client crash the first time we start it! NSD file included

Merci pour les references … tres interessant comme documents…

j’ai fais le message à M.morel … il vous retourne ses salutations.

merci encore

hcl-bot · February 27, 2007, 2:44am

Subject: Lotus notes client crash the first time we start it! NSD file included

Hi,

It is the virus scanner which is causing Notes to crash. What has changed on the system, try to disable it in notes.ini etc to verify if Notes stays up.

Kjeld

hcl-bot · March 11, 2007, 12:22am

Subject: Lotus notes client crash the first time we start it! NSD file included

Hi,

It is the virus scanner which is causing Notes to crash. What has changed on the system, try to disable it in notes.ini etc to verify if Notes stays up.

Kjeld