Lotus notes client crash / not responding

HCL Domino Domino Forum
1

Dear Gurus,

Lotus domino server 8.02 run on windows server 2003 R2

Lotus notes client 8.5 run on windows 7 64 bit.

Problem:

Users have their notes client crashes 3-4 times a day, I have to create shortcut in their desktop to “kill” lotus notes client.

If anyone can help me to solve this crashes problem will be great. I copy paste all the log from the client.

console_ANTONY_TP_2010_08_12@08_43_20.log:

console_ANTONY_TP_2010_08_12@08_43_20.log

08/12/2010 08:49:32 AM Dynamic Client Configuration started

08/12/2010 08:49:32 AM Initializing Dynamic Client Configuration

08/12/2010 08:49:32 AM Dynamic Client Configuration updating policy information

08/12/2010 08:49:32 AM Dynamic Client Configuration: Applying policy bookmarks

08/12/2010 08:49:32 AM Dynamic Client Configuration shutdown

deallocated storage in C:\Users\antony\AppData\Local\Temp\notes1B04D0~editclp.ncf (Pos=656, Size=4096)!

DbFree: Freeing already-deallocated storage in C:\Users\antony\AppData\Local\Temp\notes1B04D0~editclp.ncf (Pos=672, Size=4096)!

DbFree: Freeing already-deallocated storage in C:\Users\antony\AppData\Local\Temp\notes1B04D0~editclp.ncf (Pos=688, Size=4096)!

DbFree: Freeing already-deallocated storage in C:\Users\antony\AppData\Local\Temp\notes1B04D0~editclp.ncf (Pos=704, Size=4096)!

DbFree: Freeing already-deallocated storage in C:\Users\antony\AppData\Local\Temp\notes1B04D0~editclp.ncf (Pos=533, Size=256)!

ADC_Processes:

C:\Lotus\Notes\NLNOTES.EXE

C:\Lotus\Notes\ntaskldr.EXE

console.log

console_ANTONY_TP_2010_08_12@09_50_13.log

08/12/2010 09:51:11.56 AM [0B64:0002-110C] DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc

08/12/2010 09:51:11 AM Dynamic Client Configuration shutdown

08/12/2010 09:54:55 AM Dynamic Client Configuration started

08/12/2010 09:54:55 AM Initializing Dynamic Client Configuration

08/12/2010 09:54:56 AM Dynamic Client Configuration updating policy information

08/12/2010 09:54:56 AM Dynamic Client Configuration: Applying policy bookmarks

08/12/2010 09:54:56 AM Dynamic Client Configuration shutdown

y note. Copying to location doc

08/12/2010 09:51:11.56 AM [0B64:0002-110C] DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc

08/12/2010 09:51:11 AM Dynamic Client Configuration updating location information using policy

08/12/2010 09:51:11.56 AM [0B64:0002-110C] DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc

killxxxx.log:

ERROR (4): can’t attach to process [ audiodg: 04e8] - (5) Access is denied.

ERROR (4): can’t attach to process [ audiodg: 04e8] - (5) Access is denied.

ERROR (4): can’t attach to process [ audiodg: 04e8] - (5) Access is denied.

Host Name : ANTONY_TP

User Name : SYSTEM

Date : Thu Aug 12 09:50:02 2010

Windows Dir : C:\Windows

Arguments : “C:\Lotus\Notes\nsd.exe” -kill -pipename NSDPIPECLOTUSNOTES20100812095002 -ini “C:\Lotus\Notes\notes.ini” -svcreq 128

NSD Version : 8.5.00.8318 (Release 8.5)

OS Version : Windows/Vista 6.1 [64-bit] (Build 7600), PlatID=2, (4 Processors)

		Running as 32-bit Windows application on 64-bit Windows

Build time : Sat Dec 6 01:58:24 2008

Latest file mod : Fri Nov 14 21:25:15 2008

Notes Core Version : Release 8.5 (32-bit client)

Notes Standard Version : 8.5_20081211.1925

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

Section: System Data → OS Process Table (Time 09:50:08)

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ System Data → Active Users (Time 09:50:08) ------ @@>

UID Name

0  SYSTEM

1000 antony

<@@ ------ System Data → Processes (Time 09:50:08) ------ @@>

INFO PID PPID UID STIME COMMAND

ERROR (4): can’t attach to process [ audiodg: 04e8] - (5) Access is denied.

    0000 0000     0            ??? [[System Process]:  0000]

    0178 0004     0 08/12 08:41:17 [    smss:  0178]

    0238 0228     0 08/12 08:41:34 [   csrss:  0238]

    0fe8 0238     0 08/12 09:50:02   [ conhost:  0fe8]

    0274 0228     0 08/12 08:41:45 [ wininit:  0274]

    02bc 0274     0 08/12 08:41:46   [services:  02bc]

    039c 02bc     0 08/12 08:41:58     [ svchost:  039c]

    1034 039c     0 08/12 09:44:17       [WmiPrvSE:  1034]

    0f4c 039c  1000 08/12 09:48:37       [klwtblfs:  0f4c]

    03e4 02bc     0 08/12 08:41:58     [ATService:  03e4]

    007c 02bc     0 08/12 08:41:58     [  nvvsvc:  007c]

    04bc 007c     0 08/12 08:42:24       [  nvvsvc:  04bc]

    019c 02bc     0 08/12 08:41:59     [OmniServ:  019c]

    02a8 02bc     0 08/12 08:42:00     [ svchost:  02a8]

    0410 02bc     0 08/12 08:42:00     [ svchost:  0410]

    0458 02bc     0 08/12 08:42:00     [ svchost:  0458]

    0d4c 0458  1000 08/12 08:42:30       [     dwm:  0d4c]

    04ac 02bc     0 08/12 08:42:00     [ svchost:  04ac]

    05ec 02bc     0 08/12 08:42:00     [ svchost:  05ec]

    0650 02bc     0 08/12 08:42:01     [ svchost:  0650]

    06ec 02bc     0 08/12 08:42:02     [ spoolsv:  06ec]

    0710 02bc     0 08/12 08:42:02     [ svchost:  0710]

    0768 02bc     0 08/12 08:42:02     [agr64svc:  0768]

    0794 02bc     0 08/12 08:42:02     ["C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe" -r:  0794]

    07c8 02bc     0 08/12 08:42:04     [ svchost:  07c8]

    0480 02bc     0 08/12 08:42:04     ["C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe":  0480]

    0624 02bc     0 08/12 08:42:04     [C:\Lotus\Notes\nsd.exe -svcinvoke -ini "C:\Lotus\Notes\notes.ini":  0624]

    0724 0624     0 08/12 09:50:02       ["C:\Lotus\Notes\nsd.exe"  -kill -pipename NSDPIPECLOTUSNOTES20100812095002 -ini "C:\Lotus\Notes\notes.ini" -svcreq 128:  0724]

    07f8 02bc     0 08/12 08:42:05     [C:\Lotus\Notes\ntmulti.exe:  07f8]

    0824 02bc     0 08/12 08:42:05     [PSUService:  0824]

    0858 02bc     0 08/12 08:42:05     ["c:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe":  0858]

    08d4 02bc     0 08/12 08:42:05     [updnvsrv:  08d4]

    08f0 02bc     0 08/12 08:42:05     [VFPRadioSupportService:  08f0]

    083c 02bc     0 08/12 08:42:08     [ svchost:  083c]

    08ac 02bc     0 08/12 08:42:10     [C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe:  08ac]

    06f8 02bc     0 08/12 08:42:18     [mscorsvw:  06f8]

    0cc4 02bc  1000 08/12 08:42:30     [taskhost:  0cc4]

    0ce4 02bc     0 08/12 08:42:41     [ svchost:  0ce4]

    0e2c 02bc     0 08/12 08:42:53     [SearchIndexer:  0e2c]

    0cbc 0e2c  1000 08/12 09:48:12       [SearchProtocolHost:  0cbc]

    10a8 0e2c     0 08/12 09:48:12       [SearchFilterHost:  10a8]

    0bdc 02bc     0 08/12 08:44:08     ["C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe":  0bdc]

    047c 02bc     0 08/12 08:44:10     [ svchost:  047c]

    0b2c 02bc     0 08/12 08:44:11     [wmpnetwk:  0b2c]

    10ac 02bc     0 08/12 09:50:02     [UI0Detect:  10ac]

    1314 10ac  1000 08/12 09:50:02       [UI0Detect:  1314]

    02cc 0274     0 08/12 08:41:46   [   lsass:  02cc]

    02d4 0274     0 08/12 08:41:46   [     lsm:  02d4]

    0288 027c     0 08/12 08:41:45 [   csrss:  0288]

    0728 0288  1000 08/12 09:50:02   [ conhost:  0728]

    033c 027c     0 08/12 08:41:47 [winlogon:  033c]

    0d9c 0d38  1000 08/12 08:42:30 [explorer:  0d9c]

    0e1c 0d9c  1000 08/12 08:42:31   [ATSwpNav:  0e1c]

    0e30 0d9c  1000 08/12 08:42:31   [RAVCpl64:  0e30]

    0e50 0d9c  1000 08/12 08:42:32   [SynTPEnh:  0e50]

    0de0 0e50  1000 08/12 08:42:34     [SynTPHelper:  0de0]

    0e80 0d9c  1000 08/12 08:42:32   [  ConMgr:  0e80]

    0e98 0d9c  1000 08/12 08:42:32   [CSRSkype:  0e98]

    0ebc 0d9c  1000 08/12 08:42:32   [FdmDaemon:  0ebc]

    0ee8 0d9c  1000 08/12 08:42:32   [TrayManager:  0ee8]

    0f34 0d9c  1000 08/12 08:42:32   [QuickTouch:  0f34]

    0f64 0d9c  1000 08/12 08:42:32   [  BtnHnd:  0f64]

    0de8 0f64  1000 08/12 08:42:34     [BtnHndHkb:  0de8]

    0f6c 0d9c  1000 08/12 08:42:32   [BatteryDaemon:  0f6c]

    0fd8 0d9c  1000 08/12 08:42:32   [updatenv:  0fd8]

    0c4c 0d9c  1000 08/12 08:42:32   [scureapp:  0c4c]

    0b08 0c4c  1000 08/12 08:42:33     ["c:\Program Files\Softex\OmniPass\hook\OpHook32BitProcess.exe":  0b08]

    03b0 0d9c  1000 08/12 08:42:34   ["C:\Windows\vsnp2uvc.exe" :  03b0]

    0f3c 0d9c  1000 08/12 08:42:34   ["C:\Windows\snuvcdsm.exe" :  0f3c]

    0a74 0d9c  1000 08/12 08:42:34   [ FJSSDMN:  0a74]

    0fd0 0d9c  1000 08/12 08:42:34   ["C:\Program Files (x86)\Smadav\SM:  0fd0]

    0c6c 0d9c  1000 08/12 08:42:35   [ sidebar:  0c6c]

    0df0 0d9c  1000 08/12 08:42:44   ["C:\Program Files (x86)\SmartVoip.com\SmartVoip\SmartVoip.exe" -nosplash -minimized:  0df0]

    04fc 0d9c  1000 08/12 09:48:37   ["C:\Program Files (x86)\Internet Explorer\iexplore.exe" :  04fc]

    0f24 04fc  1000 08/12 09:48:37     ["C:\Program Files (x86)\Internet Explorer\iexplore.exe" SCODEF:1276 CREDAT:71937:  0f24]

    10c4 0d9c  1000 08/12 09:50:02   ["C:\Lotus\Notes\nsd.exe" -kill:  10c4]

    05b0 042c     0 08/12 08:42:34 [  opvapp:  05b0]

    0430 0f20  1000 08/12 08:42:55 ["C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" :  0430]

    0e4c 0f20  1000 08/12 08:42:55 ["C:\Program Files (x86)\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe" :  0e4c]

    0c04 0f20  1000 08/12 08:42:55 ["C:\Program Files (x86)\Fujitsu\FUJ02E3\FUJ02E3.exe" :  0c04]

    0e14 0f20  1000 08/12 08:42:55 ["C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe" :  0e14]

    10c8 0f20  1000 08/12 08:42:57 ["C:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe" /s:  10c8]

    10ec 0f20  1000 08/12 08:42:57 ["C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" :  10ec]

    10f8 0f20  1000 08/12 08:42:57 ["C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe" :  10f8]

 -> 1294 0da4  1000 08/12 08:43:18 [C:\Lotus\Notes\NLNOTES: NLNOTES.EXE  /authenticate :  1294]

 -> 0bac 1294  1000 08/12 08:44:14   [C:\Lotus\Notes\ntaskldr.EXE C:\Lotus\Notes\ntaskldr.EXE:  0bac]

  * 0ccc 12bc  1000 08/12 08:43:21 [C:\Lotus\Notes\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.0.200811140851\win32\x86\notes2: "C:/Lotus/Notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.0.200811140851\win32\x86\notes2.exe" --launcher.suppressErrors "-nosplash" "-n...:  0ccc]

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

Section: System Data → Notes Process Summary (Time 09:50:08)

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ Instances → Instance1 (current) (Time 09:50:08) ------ @@>

            Ini File   : C:\Lotus\Notes\notes.ini

            Data Dir   : d:\Lotus\Notes\Data

            Prog Dir   : C:\Lotus\Notes

            Notes Core Build: Release 8.5 December 05, 2008             

            Notes Standard Build   : 8.5_20081211.1925



        Proc List:

              C:\Lotus\Notes\NLNOTES.EXE (1294)

              C:\Lotus\Notes\ntaskldr.EXE (bac)

<@@ ------ System Data → Memory Usage (Time 09:50:08) ------ @@>

Total Physical Memory: 3.9G

Avail Physical Memory: 2.2G

Memory Usage : 42%

Total Paging File : 7.7G

Avail Paging File : 5.7G

Total Virtual Memory: 4.0G

Avail Virtual Memory: 3.9G

Avail Extended Virtual Memory: 0.0K

INFO (0): terminated process [ NLNOTES: 1294]

INFO (0): terminated process [ notes2: 0ccc]

INFO (0): terminated process [ntaskldr: 0bac]

INFO (0): Deleting pid.nbf

Started at: Thu Aug 12 09:50:02 2010

Ended at: Thu Aug 12 09:50:08 2010

Time Spent: 00:00:06

Generated Messages:

INFO (0): failed to match all of the Notes processes

INFO (0): terminated process [ NLNOTES: 1294]

INFO (0): terminated process [ notes2: 0ccc]

INFO (0): terminated process [ntaskldr: 0bac]

INFO (0): Deleting pid.nbf

ERROR (4): can’t attach to process [ audiodg: 04e8] - (5) Access is denied.

ERROR (4): can’t attach to process [ audiodg: 04e8] - (5) Access is denied.

ERROR (4): can’t attach to process [ audiodg: 04e8] - (5) Access is denied.

ERROR (4): can’t attach to process [ audiodg: 04e8] - (5) Access is denied.

Please send the following files:

            NSD Log : d:\Lotus\Notes\Data\IBM_TECHNICAL_SUPPORT\kill_W32I_ANTONY_TP_2010_08_12@09_50_02.log
2

Subject: Lotus Notes 8.5 is not supported in Windows 7, Upgrade to at least R-8.5.1

Hi,Lotus Notes 8.5 is not a supported configuration on Windows 7. You have to use Lotus Notes 8.5.1 or higher in Windows 7.

Following are some reference links.

http://www-01.ibm.com/support/docview.wss?rs=475&uid=swg21385293#Windows7

http://www-01.ibm.com/support/docview.wss?rs=475&uid=swg27013074#MS85standard

http://www-01.ibm.com/support/docview.wss?uid=swg27016205#Operating%20System_R

3

Subject: Big thank u

Thank u.I will download the 8.5.1 from the passport advantage web site.

4

Subject: Think it has to be 851 FP1

or higher …we had the same problem on just 851

5

Subject: still having the problem

the user still having the problem. after reinstalling the lotus notes 8.51 and than update with the fp4, he had 2 times lotus notes not responding.most of the time, he using ms office 2010, internet explorer and lotus notes.

any advise?

6

Subject: ERROR (4): can’t connect to process [ audiodg: 05a0] - (5) Access is denied.

I’m having this same issue on Windows 7 64-bit and I’m running Notes 8.5.1 FP5.

7

Subject: can’t connect to process [ audiodg: 083c] - (5) Access is denied.

This is still an issue I’m having to deal with. In addition, my Notes session has issues with maintaining the correct display font in email sessions. By default my Lotus Notes environment uses Default Sans Serif but occasionally changes on its own to Fixedsys font for the complete Lotus Notes environment (email, databases, all menus in Notes environment).

I’m already at 8.5.1 with FP5. Is there an update available or being worked on that will address these issues?

8

Subject: can’t attach to process audiodg …

Same problem with 8.5.2 on windows 7 64 bits … My installation is an upgrade from 8.5.1 … maybe that a brand new install will solve it … Will try and let you know …

9

Subject: Can’t attach to process audiodg

Same problem, Fresh installs of 8.5.2 on new computers. Win7 64 bit. Lenovo t410s laptops.

This is not a problem with software compatibility, these machines are upcoming master images for deployment and have not been polluted with user software, all windows updates have been installed.

also features error

unable to open file ‘C:\Windows\system32\WINSPOOL.DRV.???’

10

Subject: Can’t attach to process audiodg

Has anyone found a solution for this. I am experiencing similar problems with a client that is running Lenovo Laptops. Is this a driver issue.

11

Subject: Can’t attach to process audiodg

We are also seeing this error after a clean installation of 8.5.2.2, also seeing unable to open file 'C:\Windows\system32\WINSPOOL.DRV.???, not a laptop though. Will open a PMR and, if any useful info, will post response received (maybe a regression of SPR SMAI727S6G ?)

12

Subject: have the same problems, any update or info from PMR?

Just for testing i have installed on WIN 7 Notebook Dell Client Version 8.5.3 FP1, and see error “ERROR (4): can’t attach to process [ audiodg: 0470] - (5) Zugriff verweigert” inside the fault report. Server is still 8.5.2 FP3 and special HF.I think it is a WIN 7 Driver-Problem, but for one week NotesClient has no problems…

Is it also only a problem if you have a local replic of user-db?

13

Subject: Any News

Still the same error with Notes 8.5.3 FP.3

14

Subject: The problem is still alive

Dozens of our users are getting this error after upgrading them on Windows 7 64 bit.Our users use this version of Notes:

8.5.3FP4 SHF69

Does somebody any idea how to eliminate the error?

Thanks in advance.

15

Subject: Try this

http://www-10.lotus.com/ldd/nd85forum.nsf/DateAllFlatWeb/0c7d3f44029eb21485257bff00786747?OpenDocument

Subject: Resolved

I had this problem with 8.5.3 version. I tried to upgrade to version 9.0.0, but without success.

I found that nlnotes.exe process creates a lot of USER objects, even without logging to Notes. You can observe this with windows task manager (Processes tab with selected “USER Objects” column in View menu). After reaching 10000 USER objects (default value for windows 7) Notes hangs. I noticed also that in safe mode count of “USER Objects” for this process doesn’t grow. My next step was deactivating startup programs in msconfig (Startup tab). Solution to the problem was switching off nwiz.exe item (NVIDIA Desktop Manager)…

16

Subject: Still the same problem

Hi All,

we use IBM Notes 9.0.1.14049 and some our clients has the same problém…

Our systém is Windows 7 x64

Here is our nsd log…

ERROR (4): can’t attach to process [ audiodg: 0424] - (5) Přístup byl odepřen.

ERROR (4): can’t attach to process [ audiodg: 0424] - (5) Přístup byl odepřen.

ERROR (4): can’t attach to process [ audiodg: 0424] - (5) Přístup byl odepřen.

Host Name : PRREZACJ-N

User Name : SYSTEM

Date : Wed Dec 30 19:07:20 2015

Windows Dir : C:\Windows

Arguments : “C:\Program Files (x86)\IBM\Notes\nsd.exe” -dumpandkill -termstatus 1 -panicdirect -crashpid 3760 -crashtid 3756 -runtime 300 -userenvfile “C:\Users\PRRezacJ\AppData\Local\Temp\nsd_userenv_tmp_4440.tmp” -pipename NSDPIPECPROGRAMFILES(X86)IBMNOTES20151230190720 -ini “C:\Users\PRRezacJ\AppData\Local\IBM\Notes\Data\notes.ini” -svcreq 128

NSD Version : 9.0.10.3261 (Release 9.0.1)

OS Version : Windows/7 6.1 [64-bit] (Build 7601), PlatID=2, Service Pack 1 (4 Processors)

		Running as 32-bit Windows application on 64-bit Windows

Build time : Tue Oct 15 01:54:40 2013

Latest file mod : Thu Sep 19 18:06:30 2013

Notes Core Version : Release 9.0.1 (32-bit client)

Notes Standard Version : unknown

Keyview Version : 10.16.0.0

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

Section: System Data → OS Process Table (Time 19:07:26)

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ System Data → Active Users (Time 19:07:26) ------ @@>

UID Name

18 SYSTEM

20 NETWORK SERVICE

19 LOCAL SERVICE

1490 PRRezacJ

<@@ ------ System Data → Processes (Time 19:07:26) ------ @@>

INFO PID PPID UID STIME COMMAND

ERROR (4): can’t attach to process [ audiodg: 0424] - (5) Přístup byl odepřen.

           0        0       18              ??? [[System Process]:  0000]

         154        4       18   12/30 19:04:53 [    smss:  0154]

         1cc      1bc       18   12/30 19:05:01 [   csrss:  01cc]

        1280      1cc       18   12/30 19:07:20   [ conhost:  1280]

         210      1bc       18   12/30 19:05:03 [ wininit:  0210]

         25c      210       18   12/30 19:05:03   [services:  025c]

         320      25c       18   12/30 19:05:08     [ svchost:  0320]

         b04      320       20   12/30 19:05:21       [WmiPrvSE:  0b04]

         ef0      320       18   12/30 19:05:30       [unsecapp:  0ef0]

         dbc      320     1490   12/30 19:07:16       [igfxsrvc:  0dbc]

         378      25c       20   12/30 19:05:08     [ svchost:  0378]

         3c8      25c       19   12/30 19:05:08     [ svchost:  03c8]

          78      25c       18   12/30 19:05:08     [ svchost:  0078]

         564       78       19   12/30 19:05:11       [WUDFHost:  0564]

         518       78     1490   12/30 19:07:13       [     dwm:  0518]

         194      25c       19   12/30 19:05:09     [ svchost:  0194]

         1c0      25c       18   12/30 19:05:09     [ svchost:  01c0]

         648      1c0       18   12/30 19:05:13       [ taskeng:  0648]

         2d4      25c       18   12/30 19:05:09     [stacsv64:  02d4]

         598      25c       18   12/30 19:05:11     ["C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe":  0598]

         5bc      25c       20   12/30 19:05:12     [ svchost:  05bc]

         634      25c       18   12/30 19:05:13     [ spoolsv:  0634]

         674      25c       19   12/30 19:05:13     [ svchost:  0674]

         6a0      25c       19   12/30 19:05:13     [ svchost:  06a0]

         720      25c       18   12/30 19:05:14     ["C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe":  0720]

         770      25c       18   12/30 19:05:15     [AESTSr64:  0770]

         790      25c       18   12/30 19:05:15     ["C:\Program Files (x86)\Altiris\Altiris Agent\AeXNSAgent.exe":  0790]

        11b8      790     1490   12/30 19:07:19       ["C:\Program Files (x86)\Altiris\Altiris Agent\AeXAgentUIHost.exe" /host:  11b8]

         7bc      25c       18   12/30 19:05:15     ["C:\Program Files (x86)\Symantec\pcAnywhere\awhost32.exe":  07bc]

         4e4      7bc       18   12/30 19:05:16       ["C:\Program Files (x86)\Symantec\pcAnywhere\AWHPROBE.EXE":  04e4]

         4b0      25c       18   12/30 19:05:15     ["C:\Program Files (x86)\Symantec\Symantec DLO\DLO\DLOChangeLogSvcu.exe":  04b0]

         83c      25c       18   12/30 19:05:16     ["C:\Program Files (x86)\IBM\Notes\nsd.exe" -svcinvoke -ini "C:\ProgramData\IBM\Notes\Data\notes.ini":  083c]

        1254      83c       18   12/30 19:07:20       ["C:\Program Files (x86)\IBM\Notes\nsd.exe"  -dumpandkill -termstatus 1 -panicdirect -crashpid 3760 -crashtid 3756 -runtime 300 -userenvfile "C:\Users\PRRezacJ\AppData\Local\Temp\nsd_userenv_tmp_4440.tmp" -pipename NSDPIPECPROGRAMFILES(X86)IBMNO...:  1254]

         8c8      25c       18   12/30 19:05:16     ["C:\Program Files (x86)\IBM\Notes\SUService.exe":  08c8]

         914      25c       18   12/30 19:05:17     ["C:\Program Files (x86)\IBM\Notes\ntmulti.exe":  0914]

         95c      25c       18   12/30 19:05:17     ["C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.6318.6100.105\Bin\ccSvcHst.exe" /s "Symantec Endpoint Protection" /m "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.6318.6100.105\Bin\sms.dll" /prefetch:1:  095c]

         458      95c     1490   12/30 19:07:17       ["C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.6318.6100.105\Bin\ccSvcHst.exe" /u /c /a /s "UserSession":  0458]

         994      25c       19   12/30 19:05:18     [ svchost:  0994]

         a78      25c       18   12/30 19:05:21     [  dagent:  0a78]

         bac      25c       18   12/30 19:05:21     [UI0Detect:  0bac]

         938      25c       19   12/30 19:05:22     [ svchost:  0938]

         c24      25c       20   12/30 19:05:22     [ svchost:  0c24]

         ccc      25c       18   12/30 19:05:22     [TrustedInstaller:  0ccc]

         f38      25c     1490   12/30 19:07:11     [taskhost:  0f38]

        1370      25c       20   12/30 19:07:22     [  sppsvc:  1370]

          e0      25c       18   12/30 19:07:22     [SearchIndexer:  00e0]

        1060      25c       20   12/30 19:07:25     [wmpnetwk:  1060]

         270      210       18   12/30 19:05:04   [   lsass:  0270]

         280      210       18   12/30 19:05:04   [     lsm:  0280]

         230      218       18   12/30 19:05:03 [   csrss:  0230]

        11a0      230     1490   12/30 19:07:19   [ conhost:  11a0]

         2a0      218       18   12/30 19:05:04 [winlogon:  02a0]

         764      2a0     1490   12/30 19:07:12   [userinit:  0764]

         50c      764     1490   12/30 19:07:13     [explorer:  050c]

         bf8      50c     1490   12/30 19:07:16       [sttray64:  0bf8]

         bd4      50c     1490   12/30 19:07:16       [igfxtray:  0bd4]

         870      50c     1490   12/30 19:07:16       [   hkcmd:  0870]

         51c      50c     1490   12/30 19:07:16       [igfxpers:  051c]

         fec      50c     1490   12/30 19:07:16       [dagentui:  0fec]

  *      eb0      50c     1490   12/30 19:07:17       ["C:\Program Files (x86)\Symantec\Symantec DLO\DLO\DLOClientu.exe" -u:  0eb0]

        1158      eb0     1490   12/30 19:07:19         ["C:\Program Files (x86)\IBM\Notes\nsd.exe" -dumpandkill -termstatus 1 -panicdirect -crashpid 3760 -crashtid 3756 -runtime 300:  1158]

         81c      50c     1490   12/30 19:07:24       [wmpnscfg:  081c]

        1198      50c     1490   12/30 19:07:26       [wmpnscfg:  1198]

        101c      80c     1490   12/30 19:07:17 ["C:\Program Files (x86)\Java\jre6\bin\jusched.exe" :  101c]

        10b8      80c     1490   12/30 19:07:18 ["C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized:  10b8]

        10f0      954     1490   12/30 19:07:18 ["C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Reader_sl.exe" :  10f0]

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

Section: System Data → Notes Process Summary (Time 19:07:26)

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ Instances → Instance1 (current) (Time 19:07:26) ------ @@>

            Ini File   : C:\Users\PRRezacJ\AppData\Local\IBM\Notes\Data\notes.ini

            Data Dir   : C:\Users\PRRezacJ\AppData\Local\IBM\Notes\Data

            Prog Dir   : C:\Program Files (x86)\IBM\Notes\

            Notes Core Build: Release 9.0.1 October 14, 2013             

            Notes Standard Build   : unknown

        Proc List:

<@@ ------ Notes Processes Not Associated With An Instance (Time 19:07:26) ------ @@>

C:\Program Files (x86)\Symantec\Symantec DLO\DLO\DLOClientu.exe (eb0)

ERROR (0): nothing to report: no active processes found for this instance

Any idea to resolve?

Thanks…

17

Subject: Still the same problem 9.0.1 FP2, FP3, FP4 and FP5 Machines

ERROR (4): can’t attach to process [ audiodg: 0760] - (5) Access is denied.

ERROR (4): can’t attach to process [ audiodg: 0760] - (5) Access is denied.

ERROR (4): can’t attach to process [ audiodg: 0760] - (5) Access is denied.

Any Solutions anywhere???

18

Subject: Deactivate virusscan on Notes data

Please deactivate virus scan for folder IBM Notes Data. That would be better. Domain im Kundenauftrag registriert