Lost access to servers

I was recently called in by a company that released their entire IT staff. Apparently, the certificates on their admin level IDs expired, and they also lost the password to the cert.id.

I can boot the servers, but cannot access them. Their users can access them, but none of them have anything above editor access.

I tried creating a new cert.id and bringing the server up with that, but that method apparently does not work in 6 and above.

Any ideas?

Subject: Questions

I assume they hadn’t set up the CA process. Have you looked for an ID repository on the server that may have had backup copies of the IDs and passwords? To make sure you don’t miss any apps that aren’t displayed in the Notes open application dialog, I’d look directly at the OS level. (I assume you have the ability to SSH to the Linux box with root access) If you need to access a database you could copy it locally and see if you could open it. Your success there depends on whether it was encrypted and if a consistent ACL was enforced. If you’re lucky it won’t be encrypted and you’ll have manager access. If it is encrypted I suppose you could copy the desired db to another domino server, turn on full access administration and then see what you can see. Lots of variables could impact your success.

The real bottom line is that if they’re not using CA and depend on the cert.id then they’re going to have to make some tough choices sooner or later about changing to a new O.