Greetings,
We have a couple of LNT clients working fine against the Domino servelet, however we get this intermittent error with our third client:
02/05/2009 01:42:54 PM Notes Traveler: SEVERE CN=Xxxx Xxxx/O=XXXX
*** Content Adapter Exception ***
Unknown 2 (ERR_ITEM_NOT_FOUND)
Throw: TASK_PROFILE_OPEN_DB
— Debug Info ------------:
Database cannot be opened. Server=CN=Xxxx/O=XXXX database=mail/xxxxx.nsf
at com.lotus.sync.dca.access.ProfileAccessor.getProfileDocument(ProfileAccessor.java:96)
at com.lotus.sync.util.DominoDeviceProfileAccess.getAllDeviceFilters(Domino
02/05/2009 01:42:54 PM Notes Traveler: SEVERE CN=XXX XX/O=XXXX The Lotus Notes Traveler server cannot connect to your mail database mail/xsxxx.nsf on server CN=Xxxx/O=XXXX. Verify that your mail server mail database grants access to server CN=Xxxx/O=XXXX and is operational. If this does not resolve the problem, your administrator may need to verify the network connection between the servers and that the Lotus Traveler server is allowed to access your mail server.
The ACL on the subject mail file explicitely lists the server, CN=Xxxx/O=XXXX, with full Manager rights, and is configured identically to the ACLs on the two mail files (user names are unique to each file) that do not throw the error.
This is a single server, no cluster. The client hangs intermittently at about 25% and must be reset. We’ve removed and re-installed the LNT client a couple of times.
Can anyone offer ideas as to what is going on?
Thanks much,
Lee