Hello everyone!
Did You know logical structure of server's chat history logging?
I need to archive old chat history and I am looking for method of this. I think grab chat history records from DB and move it to another DB of long-term storage. I searched a life cycle of text chat and another objects like images but could not find any documentation of this.
Hi Sergey,
The Persistent Chats have a time to live (TTL) before they are automatically purged. MongoDB persistent chat logging is intended to give a consistent user experience across different clients. It is not designed for a typical chat logging compliance. The data is stored inside of the database and not in text readable format.
The chat compliance and archiving features are slated for Sametime v12.
Thanks,
Casey
This is unsupported, so please do not open a case with support if this does not work. The v10 style chat logging may be able to capture the chats and save them to text files on the server. You can try enabling the v10 style chat logging by following these instructions:
https://help.hcltechsw.com/sametime/10.0/admin/admin_st_chat_remotelog.html
In v11.x you will not have a System Console, so the configuration is in stconfig.nsf (and sametime.ini). All Sametime Community servers need to have the same settings. Take backups of both files in case you need to back out the changes.
I would not set this to "STRICT" mode because if for some reason it doesn't work, no one will be able to chat at all on the server. RELAX mode will ensure chats can still take place if chat logging is not working.
Again I want to emphasize this is not supported, and is untested in version 11 (try at your own risk). Waiting for v12 is the best solution. If this breaks something else (like persistent chat) you should disable it.
Thanks for answers!
Is the public access date known for Sametime 12?
We are having an event for global launch of sametime v12 on june 7th. Refer below link
https://www.hcltechsw.com/products/domino/launch
Also, you can register yourself for this webinar as well.
https://hcldominov12.virtualeventpro.com/?registerFirst=1
It is not for Sametime v12, it is for Sametime 11.6 and Domino v12. Sametime v12 is slated for the fall release.