Please complete the details below then remove this line:
Volt MX Version: v10.0.8
Operating System: Windows Server
Database (if appropriate): Microsoft SQL Server
Server: Tomcat
Problem/Query: I have Foundry v10.0.3 and Domino 14 in my infrastructure. I need to create an identity service in Foundry using Domino’s LDAP. How can I do this? Has anyone done this before?
Hello. Have you reviewed our documentation for “Open LDAP Identity Service”? Please review the link below and let us know if you have additional questions.
I’ve already reviewed the entire configuration. Look at this: if I try to log in with the correct username and password, the error message is: {
“details”: {
“message”: “Uncategorized Failure occured”,
“errcode”: -1,
“errmsg”: “Uncategorized Failure occured”
},
“httpstatus”: “Unauthorized”,
“requestid”: “d160ab4e-2725-488e-aa80-9636b7570304”,
“domain”: “AUTH”,
“code”: -1,
“mfcode”: “Auth-1”,
“message”: “Uncategorized Failure occured”
}.
But if you enter invalid login/password, the message changes!: {
“details”: {
“message”: “Invalid User Credentials”,
“errcode”: -4,
“errmsg”: “Invalid User Credentials”
},
“httpstatus”: “Unauthorized”,
“requestid”: “de1ebc2a-2644-4c95-99e1-3db963925e9f”,
“domain”: “AUTH”,
“code”: -4,
“mfcode”: “Auth-4”,
“message”: “Invalid User Credentials”
}
I’m assuming that Domino’s LDAP is receiving the information and validating it. The problem arises after that.
Hello. Error codes -1 and -4 are both Volt MX codes, which may indicate the request isn’t making it to LDAP. Do you have any Foundry server logs for the time of a correct credential login attempt? If so I would suggest reviewing those and possibly opening a case with Support so we can properly troubleshoot.