Kony Visualizer v8.0.1 crashes while uninstalling on Windows 10. Please help. thanks Anil

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Hi @Svwvh Ince​ ,

There is a similar post raised in the below link for kony visualizer 7.3 uninstall.

https://basecamp.kony.com/s/question/0D56A00000AoALpSAN/

This may help you!

Hello,

I could not find eclipse.ini file. Where is it located on Windows 10 machine.

Thanks

Hi,

For windows OS, eclipse.ini file is located inside Kony_Visualizer_Enterprise folder as eclipse (configurations settings).

Please find attached screenshot for the same.

Hello,

I do not have that folder/file. I am using Starter Edition Version 8

**Image removed for security reasons**

**Image removed for security reasons**

Hi @Svwvh Ince​ ,

You can follow the below steps to uninstall starter version in silent mode.

  1. Open a DOS window (Command Prompt), and navigate to the following location

<Install Drive>:\<Kony install folder>\_Kony Visualizer_installation

2. At the prompt, type Uninstall.exe -i silent and press Enter to uninstall Kony Visualizer Starter.