Are there any known issues with the HCL Connections plugin for Citrix? A customer of ours has been experiencing issues whereby Explorer stops functioning while starting the Citrix desktop. This started after updating to version 22.07.3200.1750 (July 2022). The question is, is there a more recent and stable version available or do we need to revert to an older version of the plugin?
Thanks for the help in advance.
Regard,
Thomas Jones
We have XenApp on Server 2022 and use Connections Plugins 22.11 (available on FlexNet).
Works without issues.
For changelog see https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0073986
However, you have to use the DBS_OS_CHECKING parameter if installing on a server OS, as this is not officially supported.
Regards,
Daniel
Thanks Daniel,
I will relay this to our customer and download the plugin from FlexNet.
With regards,
Thomas Jones
Hi Daniel,
It been a while but I wasn't able to find the plugin in Flexnet. Has it been since removed?
Hi Thomas,
https://hclsoftware.flexnetoperations.com/flexnet/operationsportal/entitledDownloadFile.action?downloadPkgId=HCL_Connections_MS_Desktop_PR&orgId=HCL
The link above directs to the previous versions of the Desktop Plugin, and the link below directs to the newest version of the Desktop Plugin
https://hclsoftware.flexnetoperations.com/flexnet/operationsportal/entitledDownloadFile.action?downloadPkgId=HCL_Connections_MS_Desktop&orgId=HCL
Hope this helps.
regards,
Ariel