Is there a way to modify email template of WCM Email Action?

HCL Digital Experience Digital Experience Forum
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Hello

I am setting up Email action in workflow and the information provided in an email is very basic. Is there a way to modify the email template of Email Action? If yes, is there a link to document containing the variables that we can utilize? or we need to write custom workflow action?

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Hello Mohammad, As you mentioned to customize the email message, a custom workflow action would need to be created. For the default message, besides the additional text you can include when creating the email action. The only other changes you can made would be the language of the message and the URL that is generated, detailed in the KC:

https://help.hcltechsw.com/digital-experience/dx-95-doc-archive/cf209/manage_content/wcm_authoring/authoring_portlet/change_management/workflow/workflow_stages_actions/email_actions/wcm_dev_workflows_creating_action_email_props.html

(Under NOTE in step 2)

If you decide a custom workflow action best suites your needs, Please open a case with HCL DX support and a sample may be provided that can be used as a sample.

Thank you

Mike

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Further investigating this question. I was able to locate a older blog post stored in the Wayback machine:

https://web.archive.org/web/20150101193614/http://www-10.lotus.com/ldd/portalwiki.nsf/dx/Customize_WCM_Workflow_Notification_Email_Body

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Thanks a lot Michael, this will really help. Appreciate it.