Is it possible to recall emails to external users?

HCL Domino Domino Forum
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1

Hi,

does the "recall messages" function also work with emails to "external" recipients?

Regards, Stefanie

2

Hi Stefanie

Greetings!

The message recalls only works when the message is sent via NRPC. The reason for this is that some external server does not know the code for message recall.

We did have an enhancement request before regarding this.

https://domino-ideas.hcltechsw.com/ideas/DOMINO-I-1585

https://domino-ideas.hcltechsw.com/ideas/NTS-I-544

regards,

Sudhir

3

Hello @Stefanie Krueger the SMTP standard does not provide this 'recall email' feature. Enhancement for this has been mentioned in the above comment.

4

many thanks for your quick answers. :-)

5

Message recall is controlled within the Domino domain where you run the Domino servers. Message recall can be done for the emails that are sent within the Domino domain.

You cannot control the messaging servers that are outside of your domain (Example: Gmail or Yahoo) to pull or delete the message.

Thank you

Regards

Shrikant J

6

Hello Stefanie,

Generally, the message recall feature is only available on Domino servers and for mail messages that are not routed through SMTP servers.

Please refer below documentation for your better understanding,

https://help.hcltechsw.com/domino/12.0.2/admin/conf_settingupmessagerecall_c.html

I hope this is helpful to you. If this answer is helpful to you, please accept it. It will help others who have the same problem or question.

Regards

Hitesh G

7

Hello @Stefanie Krueger

Since this is not a Domino-only issue, it may be difficult to achieve for the following reason.

As of now, there is no standardized RFC for a message recall feature in Internet email. The "SMTP Service Extension for Message Recall" (draft-leiba-morg-message-recall-00) was proposed, but it expired in 2009 and was never adopted as a standard.

This draft aimed to add a recall functionality to the SMTP protocol and included features such as:

  1. Recall Requests (RECALL Command): A command allowing the sender to recall an email.
  2. Hold and Release: A feature to temporarily hold an email and then either recall or release it.
  3. Delivery Status Notifications (DSN): A system to notify the sender about the result of the recall request.

However, this draft did not progress to become an official RFC, leaving no unified recall function available across the Internet.

The recall function remains feasible within specific mail systems (e.g., Microsoft Exchange) and corporate networks but is technically challenging to implement across the broader Internet due to its decentralized nature​ (Simple Mail Transfer Protocol)​​ (Official Internet Protocol Standards r)​.

For more details, you can refer to the expired draft here.