Is it considered to reply with template / stationary?

Hi team.

Hope you're all doing fine.

Today I had a meeting with several users from a customer.

They were working previously with G Suite / Google Workspace.

They are asking if they can create standard / common responses for replies.

They are aware about Stationaries, but those are only usable for New Emails.

Their need is to be able to use them for Replies.

This should be considered for:

Notes Client, Verse Web and iNotes.

I have found this idea:

https://domino-ideas.hcltechsw.com/ideas/NTS-I-418

But, I would like to know if there is any insight information about this as an upcoming feature ?

As a reference, here's the feature for Google Workspace:

Create email templates - Google Workspace Learning Center

Sincerely,

Elvis

Hi Elvis,

Seems like it is not implemented yet. There are couple of ideas that have been implemented in upcoming release of Notes Client (V12 which will be out soon).

https://blog.hcltechsw.com/domino/start-your-engines-hcl-domino-v12-beta-is-here-are-you-ready/

Ideas that will be part of new version V12 -->

https://domino-ideas.hcltechsw.com/ideas/NTS-I-409

https://domino-ideas.hcltechsw.com/ideas/NTS-I-358

Regards,

Amit Sharma

Hi. Thank you very much for your prompt response.

Sorry I didn't make myself clear.

Working with signatures would indeed be fine.

However, this is not the point here.

The idea is to use "Stationaries" (not signatures) for replying to messages we have been received.

Currently, Stationaries can only be used with New Emails. That is: You can go to Tools - Stationaries and choose a Stationary and compose a new mail.

The goal is to go to Inbox, reply to a received email, and insert a template/stationary in that reply from an existing template library or Stationary.

Hope this clarifies the request.

Sincerely,

Elvis.

Hi Elvis,

Thanks for clarification. I do agree about your information on Stationery.

However, my previous update suggests that what new changes have been included in upcoming V12 release of HCL Notes Client. I shared link related to what new ideas have been part of upcoming release of HCL Notes Client. So, it was like additional information.

To answer your main query, the idea "https://domino-ideas.hcltechsw.com/ideas/NTS-I-418" doesnot looks like to be implemented as of now. It might be considered for future release.
It may or maynot be possible through some customisation in mail file but if you are looking for inbuilt feature, i guess there is none as of now.
Request you and other colleagues to vote for this idea to increase the weightage.

Regards,

Amit Sharma

Hi Amit.

I understand. Thank you very much.

Yes, I already voted and a couple of colleagues did as well, but well, we would need really more votes to get a really nice feature that even I would use on a daily basis.

We will then wait and hope more people vote for this.

Sincerely,

Elvis.

Hi Elvis,

While the V12 is not available, maybe you can consider if one agent could be one workaround for this problem:

Using a LotusScript agent to reply to mail from the Internet
https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0033178

How to create a simple action agent to reply to all messages received
https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0033848

Thank you very much for your response Rafael.

Hope my aforementioned reply have clarified the current request / inquiry, as your response won't address our customer's inquiries / requests.

Sincerely,

Elvis.

@Elvis E. Henriquez A. For an experienced Notes developer this would be an easy task to add this functionality to a mail template or database (if only Notes) or not so easy task (Verse Web, iNotes).

Some thoughts:

Do you need a central storage for those "reply templates", thus they can be managed in one database for lots of mail databases or do you want to store those in each and every mail database separately?

Should those "reply templates" contain placeholders?

Should they contain rich text (tables, images, formatted text)?

Should they contain one or more file attachments?

For simple, text-only text blocks there could be another way:

You could develop a tool bar icon to select and insert an text block in the current field.

Or you use a program like AutoHotkey, PhraseExpress or something similar to do this on the os level.

Hi Thomas. Thank you very much for your response.

In my particular case, I'm kind of a really-basic Notes developer.

The idea sounds really good for Notes, but users are using Verse and iNotes mainly (Notes is being used only for a few), but it's a really good suggestion, in general, even using those third party apps.

Going right to your inquiries:

Placeholders won't be necessary.

Rich text as well as attachments can be a possibility.

But for beginning, simple text would be really fine, so, I'll try to get into that with users while more votes and hopefully an inbuilt feature.

Sincerely,

Elvis.

If you are using the approach Thomas suggests (which I agree with), you can use this code, which I posted on my blog back in 2012:
[Code] – Mail Merge/Form Letters in Lotuscript – TexasSwede

Then you can create templates for the users, and either have the users pick the template they want to use or have the agent do it automatically for them.