Invalid app credentials found in request

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1

Please complete the details below then remove this line:

Volt MX Version: 10.0.5
Operating System: Win11
Database (if appropriate): Microsoft SQL Server
Server: Tomcat

Problem/Query:

Can someone help me with this error:

WARN ⇏ Services for this application will not work since they are not published to Foundry.
ERROR Error get service doc for mf app:ERROR: HTTP GET on https://volt.tiberio.com.br:8443/authService/100000002/appconfig?compositeSvcDoc=true failed for [Fetch service document of app] with status 401. Details - {“details”:{“message”:“Invalid App Credentials found in Request”,“errcode”:0,“errmsg”:“Invalid App Credentials found in Request”},“httpstatus”:“Unauthorized”,“requestid”:“a6bfe930-38a4-4533-87fb-8db136e5136e”,“domain”:“AUTH”,“code”:-9,“mfcode”:“Auth-9”,“message”:“Invalid App Credentials”}

Why does it happen? How can this error be avoided? How can it be corrected?

2

Hello @cristech1970 , Thank you for posting in our Forum!

Is this issue/error occurring when building and publishing from Volt Iris? If so, you can try to Unlink App, ensure you are pointing to the correct environment (Project Settings > Foundry > Environment), Project Refresh, Link to existing app, and attempt to build and publish.
If the above doesn’t help, please create a new case so we can review/troubleshoot further.

Thank you and have a nice day!

3

Já fiz isso, inclusive na pasta do projeto, já removi o conteúdo da pasta temp, .webapps, webapp. Tentei também removendo o app do foundry e recriar ele, e o mesmo erro. em outro ambiente/servidor esta dando certo. no momento estou investigando o que pode estar diferente entre os ambiente

4

Thank you for the update!

Was the Foundry application published first from Foundry Console before we link it and tried to build and publish from Volt Iris?

Please open a case and we can help review this further by reviewing Iris, Foundry logs, etc.

Thank you!

5

Solved.

First, in Manage Client App Assets / Web, I removed the binary, unpublished, and republished the app without the binary.

Voltmx Iris: in the Workspace folder, I cleaned the following folders:

.webapps

temp

webapps

.plugins (to force Voltmx to download all plugins again)

I removed the app link from Foundry, recreated the link, imported the Foundry app into Voltmx, and after all that, I did the build, which worked.

Although solved, this happens quite frequently. I think it’s worth analyzing to improve this process, or some way to store the keys in the app as well.

6

Hi, the problem has returned. I think the issue is with Foundry. I applied a new fix to the app and the same problem with the keys has reappeared. The app has Responsive and Adaptive versions. If I publish only the Responsive Web version, the publication occurs without problems. When I include the Adaptive version, the error with the keys occurs.

7

Problem solved with the oldest, most classic solution in the world of technology: The server was restarted and everything went back to normal.