Internet Explorer Crash with iNotes

Hi,

I have the following problem.

When we type a message in iNotes Internet Explorer sometimes crashes when typing a hard return.

Most of the times we have it when we are reply-ing with history.

Anyone got the same problem ?

And how did you solve it ?

Thanxs

Theo

Subject: Internet Explorer Crash with iNotes

Hi, we have a similar problem where IE6 hangs. This seems to be a TCP connection problem because if you monitor the network using tcpview it is easy to spot when the hangs occurs as a number of connections do not get closed. When it is working normally they would. I have not found an answer to this yet and have tried registry settings etc but nothing improves it. Is this the same you are seeing?

Subject: Internet Explorer Crash with iNotes

True, I’m also seeing it more often when there is a lot of text in the applet window. Small one-liners are usually OK, but longer essays crash…

Subject: Internet Explorer Crash with iNotes - I’ve got the same problem

Hi,

I have the same problem, but no solution.

However, this error occured after I updated my Notes client to 6.0.1. My server is still 6.0. I imagine that the problem may be somewhere around that. I heard about several problems with iNotes and Domino server 6.0.1, so I’d like to wait a little bit before upgrading the server.

Bob

Proud Programmer!

Subject: RE: Internet Explorer Crash with iNotes - I’ve got the same problem

hi there

I have the same problem, although not with just usiung the “enter” key

I cannot paste into the rich text field (no ctrl-v or right click functionality) I can however paste over my signature. Doing so causes IE to crash.

I have also experienced the browser crashing after usung the return key a few times

Lotus - can u help?

Subject: Internet Explorer Crash with iNotes

We got the same problem … we have like 350 Peopel using Inotes and now we got 350 angry people on our back that what inotes removed…

One thing that helped a little is to uninstall MS patch Q329441 (remove from Add/remove program under controll panel in windows)

it still crashes but not as freq.

Subject: RE: Internet Explorer Crash with iNotes

Heh. Welcome to the club… Although I only have around 50 angry users at that customers site…

I did not have that patch 329441 on one of the machines experiencing this problem, but installing it seems to have lessened the problem(!). Strange.

Other observations:

  • All my problematic users are using Windows XP

  • All my problematic users are using IE 6.0 with the latest servicepacks (Don’t recall if it is 2 or 3 though).

  • Upgrading iNotes from 5 to 6 didn’t help, so it’s probably yet another Microsoft problem.

Subject: RE: Internet Explorer Crash with iNotes

Thank for the inofrmation…I thougth Inotes 6 would help… :frowning:

regarding the patch 329441 I now noticed it only helped alittle on some machines and even worsed the problems on others…

It would be interesting to hear something from IBM regarding this huge problem…

But i guess they keep low profile until microsoft spoken.

But its IBM thats looses customers during this IE6 and Inotes crashes syndrome. Probably made by design from M$

STILL NEED URGENT HELP TO GET INOTES TO RUN UNDER XP WITHOUT CRASHES!!!

Subject: which domino version do you exactly using?

Subject: RE: which domino version do you exactly using?

Lotus Domino ® Server (Release 5.0.11 for Windows/32) 2003-03-31 08:32:56

But other people said they have the same problem in 6.0 aswell :frowning:

Subject: RE: which domino version do you exactly using?

We are running Lotus Domino Enterprise server - release 6.0.1 CF1 for Windows/32 and we got the same problem as Hakan !We also got a lot of angry Inotes users !

They now starting to look for other applications to run instead of Inotes !

So please give us some help here !!!

Subject: RE: Internet Explorer Crash with iNotes

try q813489.exe from microsoft, i had the same problem, but now its gone away

Subject: Internet Explorer Crash with iNotes

I have the same problem with IE 6/XP. I contacted Lotus Support and according to them, the problem is the Q810847 hotfix. They also mentioned that MS have acknowledged this to be a problem (bug) and that they are working on a new patch. I’m still waiting for a response from Lotus support and I will let you know when I have something new.

Subject: RE: Internet Explorer Crash with iNotes

Looking forward to hear from you again Joakim.

Subject: RE: Internet Explorer Crash with iNotes

The Q816506 hotfix from MS fixes the problem with IE crash.

More information

http://www-1.ibm.com/support/docview.wss?uid=swg21105811

http://support.microsoft.com/default.aspx?scid=kb;en-us;816506

The hotfix was not public available yet. Had to contact MS to get it.

Subject: Internet Explorer Crash with iNotes

M$ got a bug in there SP for IE,they working on a fix I guess/hope

follow this link

http://www-10.lotus.com/ldd/nd6forum.nsf/DateAllThreadedweb/3ede6cccc8492e3b85256cfb00297238?OpenDocument