Since upgrading to ND 7 about a year ago I’ve been noticing a significant increase in cases where it’s necessary to run updall on mail files (throughout the user base). The “problems” encountered are usually disappearing mail (all sent messages, messages older than x, etc.) and disappearing calendar entries (the reminder will pop up, but the actual entry in the calendar is not visible. I’ve seen this issue quite a lot with a handful of users).
In all instances I have the user shut down the client and I run fixup & updall which then fixes the problem…untill the next time.
Overall I can’t pin it down to individual users (though the calendar issue happens more with some users than others) or any other instance of configuration or usage of the mail file.
Has anyone else been having similar problems? Any assistance or insight is much appreciated.
Mike