Incomplete URL links

HCL Domino Domino Forum
1

We are experiencing difficulties with URL Links received from an ImageSite server which are inserted inside emails.

The ImageSite application allows the user to click on a link on a web page that corresponds to a document location and forwards this document location inside an email as a URL link.

When the deault email client used is Oulook Express, the URL link inserted in the email is complete and thus works perfectly.

Here is an example using Outlook Express: http://sottw20004/ims/EnterSite?vectorid=140875/PN1

But when the default mail client is set to Lotus Notes, the URL inserted in the mail is incomplete and truncated at the “?” character.

Here is an example using Lotus Notes: http://sottw20004/ims/EnterSite

I’ve changed the Mail Preference to MIME and upgraded the Java engine in IE to Sun Java 2 instead of the default MS Vistual Machine.

I even tried with Firefox and got the same results. Nothing that i’m trying is correcting this situation.

What in Lotus Notes needs to be tweaked to have this work properly.

The hidden code in the link on the web page refers to javascript (javascript:emailLink(7,“Engineering”)).

Is Lotus Notes completely incompatible with this ?

Can someone shed some light on this please ?

Thanks in advance for any information.

Michel Lesieur

2

Subject: Incomplete URL links

Michael,

We are currently having similar problems with a .NET system generating emails with embedded urls where the enquiry id id chopped off.

The application geenrates an email notifying users there is an enquiry and the link should take them into that particular enquiry.

The correct URL comes out as;

http://servername/ets/Redirect.aspx?enquiryid=1200

For some users it doesn’t work and the url they get has the id number corpped as below;

http://servername/ets/Redirect.aspx?enquiryid

Did you have any workarounds you were able to use?

What makes it worse is that it only happens for some users. I can’t narrow it down to template or server configuration.

Did you find a setting that made the URL work in your application.

3

Subject: RE: Incomplete URL links

Hi Nicholas,

Unfortunately I only got the following comment from IBM…

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    I have found something that might work or you.  

    Try using the @URLEnode function and the concatenate the fields. 

    Example; 

    Field1 = http://sottw20004/ims/EnterSite 

    Field2 =  @URLEncode("Domino";"?vectorid=140875/PN1") 

    Field3=  Field1 + Field2 = http://sottw20004/ims/EnterSite%3Fvectorid%3D140875%2FPN1 

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I can’t really test this out since the application we are having problems with doen’t support Lotus Notes and it’s not written in LotusScript.

We may be out of luck with this problem unless somene comes up with another solution that is applicable some other way without having to modify the third-party application.

I wonder if this works the same way with MAPI or POP3 Lotus Notes accounts.

Regards.

Michel