The Error: In iNotes Web Access, when a user highlights “New” revealing its dropdown menu, then clicks “Message”, instead of a new IE new message window, Windows Installer starts up, tries to do something with Microsoft Office 2000 Premium, and fails because it can’t find data1.msi.
The Environment:
–Domino Server 6.01CF1 on Windows NT
–user’s mail file template=iNotes6 (not 6.0)
–workstation=Windows 2000
–browser=IE 6.0 SP2
–Office 2000 Pro installed, but install source (CD or network) is unavailable and installed only Word, Excel and Powerpoint
The question:
What is triggering Windows Installer to start? Surely the IWA code behind “new message” is not a simple mailto: URL; is it an ActiveX control? If so, why would it choose to invoke Windows Installer instead of a new IE window?
Subject: In iNotes Web Access start Office installer
From the 6.0.2 CF1 Releease Notes:Support for the Microsoft DHTML ActiveX editing control has been added to some of the Domino Web applications. This control is only used on Win32 systems running IE 5.0 or greater. You may notice that the first time you access a page containing the DHTML control from a browser session, the Microsoft Office Installer starts running. You can cancel out of the installer and the DHTML editing control will work properly, but the next time you open your browser and access a page with that control, the installer will again begin running.
This issue occurs on systems where MS Office has been installed. Even though the DHTML control is fully supported by IE 5.0 and higher, MS Office can use the DHTML editing control, and puts information in the registry about it. The default installation of MS Office marks the HTML Source Editing component as “Install on First Use”, so when you access the control from a Domino web page, MS Office sees the registry entry for the HTML Source Editing component, thinks it needs it installed, and begins the installation procedure.
There are two ways to prevent the MS Office Installer from continually prompting you to run install:
You can allow the MS Office Installer to run and it will install the HTML Source Editing component that it thinks it needs.
You can go into MS Office Install via the Control Panel, Add/Remove Programs, and mark the HTML Source Editing component in the Office Tools section of MS Office Install, as “Not Available”.
Note that this is an issue with MS Office and NOT an issue with the DHTML editing component.
cheers,
Tom
Subject: RE: In iNotes Web Access start Office installer
Hi Tom,yes everythink is OK now. Thank you very much for your advise.
Filip