One of our users reports:'Problems with viewing Calendar in Blackberry 7100i.
Days/weeks/months with calendar entries containing organizationally-created holidays freeze up the Blackberry unit.’
‘These calendar items are created via the Tools / Import Holidays function.’
'Removed holidays and BOC events from my Notes calendar; those dates now open correctly on Blackberry unit. ’
'Tested same opening theory again a Blackberry 7520 unit. Calendar entries open normally. This appears to be localized to the 7100i unit. ’
'Spoke with Blackberry support (took it up to Tier 3) who stated that it may be the unit trying to interpret the custom database entries. ’
Since all our Holiday entries were Yearly, I created some test holidays as Custom and Monthly. The 7100i freezes on the Custom entries, but oddly enough it likes the Monthly holiday entries.
User reports that anniversaries created on via the mail template calendar open without error.
User also states that if the Holiday entries are changed to any other type of calendar entry, they work fine.
My next test is to re-save the imported entries in the calendar (as the refresh apparently added several fields that didn’t exist just after import) and see if the holiday still causes a problem.
Has anyone else experienced this problem? Any insight you have will be welcome.