some of our users (edit: I mean some reported this issue, it is not known that this behavior only happens to some users, while it works for others) reported a lack of image preview, which happens when accessing "HCL Connections" > [MyInstanceLabelName] > "My Files"
I meant that some of our users reported this issue.
The file is fine, it can be opened without problems. It also affects all files, so it seems that this behavior is not related to a single file. I tried multiple images, also in different formats, none of them worked. For example, here are some of them:
My previous comment at this spot was not correct. I see what you mean. Not sure though this qualifies as a bug. Connections Files is for sharing files in general, not specifically for pictures. I would be more like a feature request, and it looks like someone else had the same idea:
I think, Windows handles local drives and network drives differently when showing those icons. Since network access is slower and more costly, it uses the standard icon instead of icons representing the file's content. And the Connections "folders" are obviously handled as network drives?!
