I can't access to Administrator

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1

Hello

I working on domino Administrator 12 and I trying to login with Administrator but this massage show.

You have different password on another copy ID file and must change the password on this copy to match, So I changed the password and the same error show when I login again.

The problem I have other user with admin rights but is locked .

So please help me to fix this issue

Kind Regards.

2

Hello @Suliman Sindi

As informed, you have changed the password for the Administrator ID file.
Please check if there is a request in the admin4.nsf for "Change User Password in Domino Directory" and verify whether it has been processed on your Administration server.
This request will update the password digest field in the person document.

For the administrator, please check the person document in the Domino Directory (names.nsf) to see if the last password change date has been updated or not.

For a quick resolution, edit the administrator person document, clear the password digest, and save it.

Then, run the updall task on the $Users view on the domino directory using the following command on the server console:
load updall -R names.nsf -t "$Users"
After rebuilding the $Users view, please log in using your Administrator account and check.

I hope this helps.

Regards,

Pramod

3

Thank you for support, actually the edit administrator digit not working with me because I using user without admin rights,

The names.nsf how I can check if is update?

Note: I working on client domino from other device not from the server direct.

4

This error occurs when Password Digest is used (Person Document --> Administration section). Once you authenticate with the server, AdminP populates the Password Digest field. The Notes ID password and the Password Digest field must contain the same value. If they do not match, the error occurs.

Password Digest is designed to limit the number of ID files that can access the server. Because an intruder who knows your password could access your system, the Notes administrator has the ability to lock out any ID and force a password change. If you are the genuine user and make the password change, the Password Digest field is now in sync with your ID, preventing access to anyone else.

Since you have changed the password and you are unable to access the server. Also, the other user admin right account has been locked out.

You can workaround the issue by switching to the Domino server ID file on the Notes/Administrator client.

Steps:

1) Switch to the Server ID file on the Notes/Administrator client.

2) Open the Domino directory (names.nsf) by Ctrl + O and then connect to the desired server to open the file.

3) Now got to the People view, open the Administrator account person document.

4) Double click to put the document in Edit mode.

5) Go to the Administration tab and then clear the "Password digest" field (keep this field blank).

Community-Pasted-Attachment-1735629335023.png1066×639 121 KB

6) Save and close the document.

7) On the server console you can issue the below console command.

load updall -t ($Users) names.nsf -R

8) You should now switch back to the Administrator account on the Notes/Administrator client and server access should be allowed now.

Thank you

Regards

Shrikant J

5

Thank you for support, actually I switched the id to open this file names, when I press on Domino Administrator to open the people. The same error show ( you have different password on other copy ID file etc,

Note: I changed the password from security , user security. but still show this error.

6

Switch to the SERVER.id file not the admin.id. SERVER.id is file will be on the Domino server data directory. You need to copy the ID file to your Notes/Administrator client and then switch to the SERVER.ID file to perform the above steps. Thank you.

7

Yes, you are right this is helpful.

Thank you so mach.

8

I hope the steps helped you to resolve the issue, and now with an administrator account, you are able to access the server. If yes, then mark this question as answered and helpful if your issue is resolved. So that you can also help other community members who are facing the same issue or have the same doubt.

Thank you

Regards

Shrikant J