I cannot see new emails which are forwarded by another user

HCL Domino Domino Forum
1

Hi

In my mailfile I receive lots of email prompt boxes telling me that I have new email. When I go to the Inbox I don’t see any new email. I do see the unread email total on the right of the Inbox. If I look at the db properties of the mailfile I see that there are new emails in the mailfile. The total of documents on the db properties ( info tab) matches the total thats on the right of the Inbox. If I go to the All Documents view and click Ctr-a I can see in the status bar the total amount of documents that matches the db properties info tab.

How is it possible that I receive new email messages but do not see the emails but I can see on the db info tab that there are new emails?

Regards

2

Subject: I cannot see new emails which are forworded by

I assume you’ve ruled out the the autoprocessing of calendar entries and filters/rules.

Do you have a system that may send you documents with the form attached? Is it possible you’re getting documents from that system with the wrong “reader” access? So you’re getting the documents but don’t have permission to view the document?

3

Subject: RE: I cannot see new emails which are forworded by

Hi

The emails are forwrded by a mailrule from another notes user. How can this person make sure I can read the emails?