I can use some hotel DSL, but not the one at home

I new here, so I hope I’m in the right place.

My problem is I can get to me e mail via my Sprint card, and in some hotels using their wireless through my VPN.

I can go to websites through the VPN in all of the sites, but I just can’t get to my e mail at my home DSL.

The problem for me is I can’t use my home DSL to check e mail. I use a VPN in all cases. My tech support at work doesn’t seem to have a solution due to lack of experience configuring Lotus Notes.

They say I’m the only one with the problem, so it has to be a setting somewhere, IMO.

Thanks in advance…

Subject: check this…

Maybe you have a router or firewall blocking your port 1352 which is the one that Notes uses.

It could also be that you are connecting to a Domino server which has a different IP address. Do you get to connect to the VPN at least? Can you ping and reach any other computers in the network (Work)?

I think it’s more network related than Notes related.

Subject: I’m connecting with the VPN ok

I’m connecting with the VPN ok, it’s just that I can’t get to Notes.

My tech support is blaming my carrier (Surewest) and they are blaming my company. I’m stuck in the middle with a low bandwith Sprint air card at home.

Subject: try telneting to the Domino server

Get the hostname or IP address of your Domino mail server. Connect with your VPN and open the command prompt window.

telnet hostname 1352

You have a valid connection if the command prompt window turnsblack. If it doesn’t, somewhere between your PC and the Domino server port 1352 is blocked.

Port 1352 is the standard port for Domino/Notes to communicate.

Regards,

Hans