One of our users locked out himself from Foundry console, he used a wrong password and finally locked his account.
How do I unlock his account? I am logged in as Foundry administrator, but I can't find any option or button to unlock the user's account. Searching the documentation didn't bring up anything.
Update:
I just found a solution by editing the database table "idconfigdb.users" described here: Blocking a user on multiple failed logins (temenos.com)
But to be honest, I can't believe that there is no option in the GUI for this.
Hi Julian
Please find below url if you are using Authentication based on User Repository Identity Service and it has steps to reset password
https://opensource.hcltechsw.com/volt-mx-docs/docs/documentation/Foundry/voltmx_foundry_user_guide/Content/Forgot_Password.html#:~:text=Specify%20your%20User%20Id.,the%20email%20that%20you%20received.
@Murali Boddeda I didn't ask for the password reset, but for unlocking user accounts.
Hi Julian
Thanks for the response.
As of now there is no other way to unblock users from the UI. A idea request can be created to provide a way to unblock the users from UI
Idea request URL-->https://volt-mx.hcltechsw.com/ideas