When a user creates a groupchat using, let’s say “AllUsers”, this groupchat will consume a lot of resources when AllUsers contain many many users.
Beside asking the users to remove this chat, there is no way to remove this groupchat using a (Admin)gui.
We raised a call to HCL and they solved it by removing it from the backend. Smart one. They even created a KB item about it, using our information. Smart one.
You can terminate the group chat from the MongoDB
Here are the steps:
This is a companion discussion topic for the original entry at https://www.angioni.nl/2024/04/16/how-to-remove-a-groupchat-in-sametime-v12/