How do I stop user from getting auto forwarded mtg notices & to dos?

HCL Domino Domino Forum
1

We have a single Lotus Domino server used almost exclusively for e-mail.

We have a user that, if someone schedules her as an attendee for a meeting or assigns her a To Do, she gets the original invitation/notice and then immediately gets a forwarded message of the same with her as the person forwarding it. It doesn’t matter who creates the meeting or To Do. Her Preferences, Access & Delegation, Change Access, For notices associated with calendar entries I have marked as private - is set to Do Not Forward. Is there another setting somewhere where forwarding can be checked?

For example, in her Inbox-

Sender: John Doe

Subject: Invitation: bogus meeting

Date: 03/08/2010 3:00 PM

immediately followed by

Sender: user having the problem

Subject: Forwarded meeting notice from John Doe: Invitation: bogus meeting

Date: 03/08/2010 3:00 PM

2

Subject: Need to examine the Calendar Profile

I suspect that the user has their name stored in their Calendar Profile’s fields which forward notices to other users.

If you can check that user’s calendarprofile in NotesPeek look at the following fields and if their name exists in any of them you’ll need to remove it

AutoProcessForwardTo

CalForwardChairNotificationTo

CalForwardInviteeNotificationTo

3

Subject: any chance she has a Mail Rule enacted?

4

Subject: Sorry, she has no mail rules set up.

5

Subject: Lotus Support got it done

The Lotus software engineer had never heard of this problem. I was to replace the design of her mail database but that didn’t work. I was to check the Owner field and "re"set it to the user but that didn’t work. Then she had me create an agent to delete the user’s calendar profile, reset the cache on the server and then restart the task router. Those last steps worked.

6

Subject: Any chance

you saved a copy of the Calendar Profile doc before you deleted it?

I would bet that something (or someone) had set up a calendar manager and then unset it but the setting was only partly reverted so the Router kept doing what it thought it should. We might be able to tell by checking the items on it. (I always like to get definitive info before deploying the nuclear option and recreating the Calendar Profile)

Bruce

IBM