hi , i’m using ibm lotus notes 8.02 and i want to upgrade to 8.5 release so i went to ibm download page to download lotus notes 8.5 release but i got error like this
This product is subject to strict US export control laws. Prior to providing access, we must validate whether you are eligible to receive it under an available US export authorization.
Your request is being reviewed.
Upon completion of this review, you will be contacted if we are able to give access. We apologize for any inconvenience.
message code: 53e
can any body tell me . what should i do to download it?
thanks in advance
Subject: Passport advantage
Hi,Have you tried via passport advantage site ?
Subject: yes, i’ve tried to download Lotus Domino 8.5 via passport advantage site already
yes, i’ve tried to download Lotus Domino 8.5 via passport advantage site already and i got same error message (message code: 53e).
i went to passport advantage site(Hybrid cloud software for a smarter business | IBM) →
trials and demos , i selected product which i want (Lotus Domino 8.5) → went to Lotus Domino ->Local install using Download Director or HTTP->select product with my platform ->give detail about my information to download → i get error and cannot download .
can anybody tell me ? what did i do something wrong ?
Subject: what error?
What is the error you are receiving? Passport Advantage has both e-mail and phone support, too.
Subject: RE: How can i download Lotus Notes 8.5
The message you quoted seems to be suggesting that you may be in a restricted-export, geographic location. What country are you in?
john3
Subject: hi john
hi john i’m in thailand , can i download ibm product from my country ?
if i can’t , do you have any sugguestion ?
thanks
Subject: Software maintenance
Are you in order with maintenance of your domino licences ? In this case, when you download the official product (not beta version), all will be ok. I’m in Belgium and it work fine.
Subject: no , i’m not
no, i’m not in order with maintenance of domino licences. can i download ibm’ s product ?