Hi, I have created responsive web apps and the url is working fine in chrome . But it is not working in the internet explorer. What should need to be done to work this URL on i.e too. Please suggest. Regards, ravi

HCL Volt MX Volt MX Forum
1
This thread was migrated from an old forum. It may contain information that are no longer valid. For further assistance, please post a new question or open a support ticket from the Customer Support portal.

Hi,

I have created responsive web apps and the url is working fine in chrome .

But it is not working in the internet explorer.

What should need to be done to work this URL on i.e too.

Please suggest.

2

@Rvchel Poole​ @Vvnessv Butlew​ can you help @Rose Wilkins​ here?

3

Hi @Rose Wilkins​ ,

Did you any use ES6 features which are not supported in IE ?

Can you please check for errors in console ( open F12 Developer Tools - console tab).

If possible, please share URL for more details.

Thanks,

4

Hi @Rose Wilkins​ ,

Can you share more details of your issue? Like IE which version. Kony supports only IE-11.

Any error you get in developer tools. If possible share you application and we can have a look into that.

Thanks & Regards,

5

Hi,

We have checked on IE11 and startup form is showing up.

I am not getting any error.

URL is - https://mfprd.oii.oceaneering.com/StopCard

Could you please check.

Thanks,

6

@Rose Wilkins​ ,

On IE console, able to see error. Attached screenshot for same.

Have used any Offline Objects support for Desktopweb ? If so, application might not work in IE browsers.

@Chloe Spwingew​ - Can you help @Rose Wilkins​. In IE browser, application is not launching due to SDK Offline Objects (async await Code).

URL - https://mfprd.oii.oceaneering.com/StopCard

7

@Rose Wilkins​ ,

Just to clarify, what computer OS and version of IE are you using? Kony does not support IE in all scenarios because Microsoft no longer supports IE. I have attached an image of which browsers are supported and which platforms. Here is the link where I got the attached image: https://docs.kony.com/konylibrary/general/konyplatform_supported_devices_os_browsers/Default.htm#Supported_Browsers_DesktopWeb.htm **Image removed for security reasons**

We have built desktop web apps that don't work in IE because we are using an unsupported platform. We have added some code when our desktop web apps load to do a browser check and if the user is using IE we warn the user and return them to the login screen.