Help Needed - Sending HTML email

I have a basic form with a rich-text field called Body. When it is emailed externally it arrives at the recipient as plain text when I want it to be HTML representing the rich-text. I’ve been through the standard Lotus mail templates to see what is different there which makes this work for the standard memo form, but I cannot see any relevant settings or code.

By enabling ‘store contents as html and mime’ on my Body field properties I have suceeded in making the emails go out as HTML, but this also causes some changes to occur in the actual content when the rich-text is converted to HTML for storage in the field (i.e. fonts, sizes, etc messed up).

Can anyone point out what I am missing?

Thanks in advance…

Subject: Are you using LotusScript?

Are you using LotusScript to send this email? Also, the rendering of email is controlled by the settings of the recepient mail client.

Subject: No perfect solution

I don’t think there is a prefect solution for this. The rendering just isn’t perfect.

Probably the best thing out there is a third party product from geniisoft.com. Ben over there has written a lot about this…