Lets say I have HEI Server A and B. They are clustered with A being the primary server of cluster.
Would it be accurate to say the following should be selected on a HEI Job....
Designated Server = Server A
Failover Server = Server B
Should I...
1. Always select a failover server
2. Leave Failover blank because the job will automatically failover to the clustered server
HEI help document (leidoc.nsf) says as below.
Designated Server: Optionally specifies the HEI server. If no HEI server is specified here, the first server to poll the control store, when the activity is scheduled to run, will execute the activity. If a server is specified here, only that server can run the activity.
Failover Server(s): Specify one or more servers to take over HEI activity execution in the event that the Designated Server is not available.
So, if there's a Designated Server in the Activity Options, only that server can run the activity. Else, the failover server will take over if the designated server is not available. Below settings in your case should work.
Designated Server = Server A
Failover Server = Server B
More info, there were few issues around HEI cluster in 11.0.1 and these have been addressed in 12.0.x
Procedures for manually configuring a Failover Cluster for HEI 11.0.1
https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0097676
HEI terminates checking for FailOver servers
https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0090727
In case if you find any issues, please raise a support case to further troubleshoot.
Thank you
Regards
Shrikant J
Thank You. Appreciate the assistance.
Hi Michael,
Thank you for your response. Mark this thread as answered if this has helped to answer your question. So that you can also help other community members who are having the same doubt.
Thank you
Regards
Shrikant J
Thought I marked completed :) All good now. Thanks again.