HCL Client Application Access documentation not loading

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1

Anyone else an issue with viewing the HCL Documentation for HCL Client Application Access ?

When I try to open it, it keeps loading and loading but nothing happens.

2

Hello Kris,

I am able to open the below HCL Documentation for HCL Client Application Access.

https://help.hcltechsw.com/caa/caa_welcome.html

https://help.hcltechsw.com/caa/3.0.1/index.html

I checked the Topics like Overview, Dual client installation scenarios, etc randomly and I am able to open.

https://help.hcltechsw.com/caa/3.0.1/topics/appacc_coexist.html

Regards

Aniket

3

Hello,

just tried in Chrome and there the different URLs work without an issue. On firefox, when launching https://help.hcltechsw.com/caa/caa_welcome.html and then selecting one of the versions, I have the issue that it continues loading.

When launchinghttps://help.hcltechsw.com/caa/3.0.1/index.html directly in firefox, no issue

4

Hello Kris,

Yes, with Firefox, I am also facing the similar issue which you described.

With Chrome no issues found.

5

Hello Kris,

Just to update you that I have raised this issue internally to the concern team.

I will post an update here once I get any feedback on this.

Regards

Aniket