HCL Calendar colors are not correctly applied

HCL Domino Domino Forum
1

Domino/Notes Version: 12 FP5
Add-on Product (if appropriate, e.g. Verse / Traveler / Nomad / Domino REST API):
Its Version:
Operating System: Windows 10 Enterprise
Client (Notes, Nomad Web, Nomad Mobile, Android/iOS, browser version): Notes client

Problem/Query:
A user has changed the colors of calendar entries in the Notes configuration. However the standard colors continue to be used. The user configured colors were previously correctly applied but suddenly reverted to the standard colors.

This same problem previously occurred and I solved it be re configuring the Notes client. The settings in the notes.ini file are now correct.

What can be done to solve this problem? Are changed calendar color entries written to the notes.ini file?

2

Hi Andrew,

Hope you are doing well.

Please check the following setting in Notes client of the affected user.

The Calendar Category Colors feature (More > Preferences > Calendar & To Do > Colors > Category Colors

Reference link

Title :- Color-coding messages from certain senders

I hope the above information will help in answering your concern

Thank you

Thanks & Regards
Nishant Shendre

3

Thank you very much for our reply. The problem relates to entries which the user herself creates in her own calendar, not to entries which are sent to the calendar by other users.

5

Hi Andrew,

Thank you for reply.

Please check the settings in Preference => Calendar & ToDo => Colors => Calendar Entry colors option in below screenshot to set colors for invites created by customer herself.

Calendar_color_entries
Calendar_color_entries933×813 75.4 KB

Thanks & Regards
Nishant Shendre

6

Hi Andrew,

The affected user had previously applied Calendar Entry Colors and is currently experiencing the issue.
It appears that there may be a problem with the CalendarProfile and CalColorProfile documents stored in the user’s mail database.
In such cases, removing these profile documents may resolve the issue.

You can remove the profile documents using the Admin Tools.
Please refer to the following article for instructions: “How to resolve issues related to Calendar Profile?”

Important: Make sure to back up the affected database before proceeding.
Then, follow the steps in the article to select and remove the CalendarProfile and CalColorProfile documents.

Regards,
Nao Nakatani

7

The user solved the problem by resetting the custom colors. The reset colors were immediately applied to existing calendar entries.