After upgrading my smtp server to 6.5.1, it can only route incoming emails that use the primary domain name in Global Domain document. It no longer recognises the alternate domains.
For example: primary domain is abc.com. Alternalte domains are abc1.com, abc2.com. abc3.com, etc.
On R5, it can route emails addressed to john.doe@abc.com as well as john.doe@abc1.com.
Since it was upgraded to 6.5.1, it can only route emails addressed to john.doe@abc.com.
I check ($Users) view and john.doe@abc1.com is not listed there but I’m pretty sure it wasn’t there when it was on R5 but it still worked.
Any suggestions will be greatly appreciated.
Thanks - Sidi
Subject: Global Domain problem after upgrade to 6.5.1
Sidi,
did you already try to re-save the global domain document (and then restart the mail router)?
If that doesn’t help, I suggest rebuilding the index of your names.nsf. In order to do so,
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stop the Lotus Domino server
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open a command prompt
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go to the Program Directory
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enter this command: nupdall -r names.nsf
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then restart the server
The alternate domain names do not need to be present in the ($Users) view - that is in the person document. The server should accept all mail solely based on the global domain document. It however will generate a “user not listed in public addressbook” error message if it then can’t find an appropriate username.
If you’re still having problems, pls post what exactly happens with mails directed to an alternate domain. Does the sender get any sort of information? Is there any error message in the server log?
Subject: RE: Global Domain problem after upgrade to 6.5.1
Thank you for your response.
I did try to resave the document and also did what you suggest to no success.
However, it’s a different story now because last Friday I had to enable internet site document for HTTP protocol (it’s a web server as well). So, I also setup an internet site doc for SMTP. However, I’m not sure what to put in “Host names or addresses mapped to this site” field. I tried to put the SMTP server DNS name but no success.
Any suggestions?
Subject: Global Domain problem after upgrade to 6.5.1 - SOLVED
It turns out that the secondary directory was missing after the upgrade. The server is using directory assistance and secondary directory. Once the 2nd directory is restored, everything is back to normal. Don’t know why it was deleted. I installed 6.5.1 on top of R5.
Sidi