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This is an informational post.
Most of us are facing this issue as crash is happening in client device we are unable to replicate at developer end unable to provide information regarding the Crash.
Getting Crash Logs Directly From a Device Without Xcode:
Users can retrieve crash reports from their device and send them to you via email by following these instructions.
(It is not possible to get device console logs directly from a device)
1) Open Settings app
2) Go to Privacy, then Diagnostics & Usage
3) Select Diagnostics & Usage Data
4) Locate the log for the crashed app. The logs will be named in the format: <AppName>_<DateTime>_<DeviceName>
5) Select the desired log. Then, using the text selection UI select the entire text of the log. Once the text is selected, tap Copy (Command A Then command C)
6) Paste the copied text to Mail and send to an email address as desired
Hope this will help to send the Crash logs to your developers.
Most importantly we have Fabric (Crashlytics) tool in which we can import it into our project and when ever we get a crash that crash report will automatically goes to the user we have enrolled to send the email .
In the below link we have complete information about installation procedure, summary, sample code , sample apps.