'GetIMAwarenessRequestJob' has encountered a problem

HCL Domino Domino Forum
1

Dialog box pops open:

"An internal error occurred during: “GetIMAwarenessRequestJob”.

java.lang.ArrayStoreException

Nothing reported in local log.nsf.

System Console log reports:

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] 2009/01/21 13:27:47.882 SEVERE An internal error occurred during: “GetIMAwarenessRequest Job”. ::class.method=unknown ::thread=Worker-18 ::loggername=org.eclipse.core.jobs

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] java.lang.ArrayStoreException

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at java.lang.System.arraycopy(Native Method)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at java.util.ArrayList.toArray(ArrayList.java:304)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.collaboration.realtime.people.internal.livenames.widgets.LiveNameResolverJob.addCommunities(LiveNameResolverJob.java:91)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.collaboration.realtime.people.internal.livenames.widgets.LiveNameResolverJobMgr.consolidateExistingLiveNameResolverJob(LiveNameResolverJobMgr.java:112)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.collaboration.realtime.people.internal.livenames.widgets.LiveNameResolverJobMgr.getLiveNameResolverJob(LiveNameResolverJobMgr.java:74)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.collaboration.realtime.people.internal.livenames.widgets.LiveNameResolverJobMgr.scheduleLiveNameResolverJob(LiveNameResolverJobMgr.java:53)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.collaboration.realtime.people.internal.livenames.widgets.LiveNameResolverImpl.resolve(LiveNameResolverImpl.java:147)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.collaboration.realtime.people.internal.livenames.widgets.LiveNameResolverImpl.doResolve(LiveNameResolverImpl.java:125)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.collaboration.realtime.people.internal.livenames.widgets.LiveNameResolverImpl.resolve(LiveNameResolverImpl.java:95)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.collaboration.realtime.people.internal.livenames.widgets.LiveNameResolverImpl.resolve(LiveNameResolverImpl.java:87)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.workplace.notes.im.livename.NotesLiveNameAwareness.getIMAwarenessStatus(NotesLiveNameAwareness.java:45)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.workplace.notes.im.NotesIMAdapter.getIMAwarenessStatus(NotesIMAdapter.java:71)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at com.ibm.workplace.noteswc.NotesListener$8.run(NotesListener.java:716)

Jan/21/09 1:27:47 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)

Jan/21/09 1:27:48 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] ReflectorsResponse.load: reading 2reflectors

Jan/21/09 1:27:50 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] 2009/01/21 13:27:50.831 WARNING CLFRB1201W: Could not connect to reflector 192.168.167.46:20831 ::class.method=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector.ReflectorServices.getServerDetectedIPandPort() ::thread=Chuck the postman’s dispatching thread.2 ::loggername=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector

Jan/21/09 1:27:52 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] 2009/01/21 13:27:52.834 WARNING CLFRB1201W: Could not connect to reflector 192.168.167.46:20831 ::class.method=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector.ReflectorServices.getServerDetectedIPandPort() ::thread=Chuck the postman’s dispatching thread.2 ::loggername=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector

Jan/21/09 1:27:54 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] 2009/01/21 13:27:54.846 WARNING CLFRB1201W: Could not connect to reflector 192.168.167.46:20831 ::class.method=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector.ReflectorServices.getServerDetectedIPandPort() ::thread=Chuck the postman’s dispatching thread.2 ::loggername=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector

Jan/21/09 1:27:56 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] 2009/01/21 13:27:56.849 WARNING CLFRB1201W: Could not connect to reflector 192.168.167.46:20832 ::class.method=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector.ReflectorServices.getServerDetectedIPandPort() ::thread=Chuck the postman’s dispatching thread.2 ::loggername=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector

Jan/21/09 1:27:58 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] 2009/01/21 13:27:58.852 WARNING CLFRB1201W: Could not connect to reflector 192.168.167.46:20832 ::class.method=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector.ReflectorServices.getServerDetectedIPandPort() ::thread=Chuck the postman’s dispatching thread.2 ::loggername=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector

Jan/21/09 1:28:00 PM [0x0-0xa2ca2c].com.ibm.lotus.Notes[3674] 2009/01/21 13:28:00.854 WARNING CLFRB1201W: Could not connect to reflector 192.168.167.46:20832 ::class.method=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector.ReflectorServices.getServerDetectedIPandPort() ::thread=Chuck the postman’s dispatching thread.2 ::loggername=com.ibm.collaboration.realtime.multimedia.phonegrid.reflector

2

Subject: Re: ‘GetIMAwarenessRequestJob’ has encountered a problem

Tim, thanks for your feedback.

I am not able to reproduce this, open a new spr for this.

And some more information from QE side: what is your im server and mail template version?

Please keep an eye on this forum, the dev may need some more information, thanks!

SPR#

CS

State

SubState

Sv

QA

Dev

Proj

Description

KLSG7NJ58S

V85

Open

Could Not Reproduce

3

Kun Liang Song/China/Contr/IBM

Pei SP Sun/China/IBM

MacNotes

Error message ‘GetIMAwarenessRequest Job’ has encountered a problem

3

Subject: GetIMAwarenessRequestJob problem

This is not particularly repeatable for me. It has happened more than once, but nothing I can force or trigger. Nothing tells me which of the two Sametime sessions failed because both worked after I cleared the message. I have my local connection (and 8.0 Sametime server) and BleedYellow.com. My mail template is 8.5 production release. It always occurs as Notes starts up, not during the session.