Failures in my Notes 12.0.2 Client

Dear friends,

after installation of the 12.0.2 client, there are many errors reclaimed in the protocol (sorry, it's a German installation):

Das Plug-in bei 'C:\Program Files (x86)\HCL\Notes\Data\workspace\Local\mail_5cgjuch.nsf' hat kein OSGi-Produktpaketmanifest. Damit ein Plug-in mit 2.0-Stil verwendet werden kann, müssen Sie den Service für den Plug-in-Converter installieren. Navigieren Sie zu 'Hilfe > Neue Software installieren' und instalieren Sie die Komponente 'Eclipse 2.0 Style Plugin Support' über die Software-Site 'The Eclipse Project Updates'.

!ENTRY org.eclipse.jface 2 0 2022-11-30 14:24:23.221
!MESSAGE Keybinding conflicts occurred. They may interfere with normal accelerator operation.
!SUBENTRY 1 org.eclipse.jface 2 0 2022-11-30 14:24:23.221

I can not find “Hilfe > Neue Software installieren…” in any menu.
Would anybody tell me, where to find the installation function?
Many thanks for help.
Gisbert Juch

Installation.txtlogfile.txt

You could try to replace the template of the mail database with standard 12.0.2 mail template or an older one.

Thank you, @Thomas Bahn for the tip. But it has no success. In the protocol:

Install the 'Eclipse 2.0 Style Plugin Support'.

I see no possibility to do this.

If it's not the design of the database...

Can you open other mail databases (with same design/template)?

Can you open this mail database on another client?

Can another user (other ID file) open the database on your or on his client?

It's about analyzing: Is it the database, the client or the user, which causes the problem.

Have you tried to cleanup the Notes clients: notes.exe -RPARAMS -resetconfig -clean

(I constantly forget, if you need -resetconfig or -clean or both.)

And the usual thing, like removing bookmarks.nsf, desktop.ndk, cache.ndk... (One at a time, moving them out of the data directory to let Notes create new ones, moving them back, if the problem continues. Stopping the Notes client each and every time.)

Or remove the local replica, then close the client, clean the workspace, start the client and create a new local replica of the mail file?

In addition to my previous item, the log says:

!ENTRY org.eclipse.core.jobs 4 2 2022-12-01 12:38:02.713
!MESSAGE Während "notifyLogin" ist ein interner Fehler aufgetreten.
!STACK 0
java.lang.NoSuchMethodError: org/eclipse/swt/internal/Callback.getAddress()I (loaded from file:/C:/Program Files/HCL/Notes/framework/rcp/eclipse/plugins/org.eclipse.swt.win32.win32.x86_64_3.105.3.20221010-1810/ by org.eclipse.osgi.internal.loader.EquinoxClassLoader@1963fe2a[org.eclipse.swt:3.105.3.20221010-1810(id=114)]) called from class com.ibm.workplace.noteswc.NoteswcPlugin (loaded from file:/C:/Program Files/HCL/Notes/framework/rcp/eclipse/../../shared/eclipse/plugins/com.ibm.notes.client_12.0.2.20221103-0830/noteswc.jar by org.eclipse.osgi.internal.loader.EquinoxClassLoader@a6bf408d[com.ibm.notes.client:12.0.2.20221103-0830(id=668)]).
	at com.ibm.workplace.noteswc.NoteswcPlugin.ifEnableBidi(Unknown Source)
	at com.ibm.workplace.noteswc.NoteswcPlugin.access$13(Unknown Source)
	at com.ibm.workplace.noteswc.NoteswcPlugin$4$2.handleLogin(Unknown Source)
	at com.ibm.rcp.security.auth.service.AbstractLoginService$1.run(Unknown Source)
	at org.eclipse.core.internal.jobs.Worker.run(Unknown Source)

Have you tried to deinstall (and NICE) the client and reinstall it (as a kind of last ressort)?

Many thanks @Thomas Bahn for the tips.

First: It was mysterious. The client was working, and I could open the mail database also, all seemed o.k., although the errors are logged.

The same appearance with other users and on other clients. I tried all your tips until the rebuilding the client. And the 12.0.1 client(s) were cleared by NICE before the installation of 12.0.2 (generally). Without success. The last experiment was deleting the link of the mail database and to build it anew (your tip also). Since that time there are no errors recorded. Maybe be the connections of the workspace to the eclipse library was corrected by this way.

So I hope for further stability.

I wish you a good weekend, 2. Advent.

Gisbert Juch.