Failed to create the parts controls in Discover page

Hello

When logging into the client, the user has an error in Discover page:

java.lang.NullPointerException
at com.ibm.rcp.gettingstarted.browser.BrowserContent.setHtmlContent(Unknown Source)
at com.ibm.rcp.gettingstarted.browser.BrowserContent.open(Unknown Source)
at com.ibm.rcp.gettingstarted.GettingstartView.createPartControl(Unknown Source)
at org.eclipse.ui.internal.e4.compatibility.CompatibilityPart.createPartControl(Unknown Source)
at org.eclipse.ui.internal.e4.compatibility.CompatibilityView.createPartControl(Unknown Source)
at org.eclipse.ui.internal.e4.compatibility.CompatibilityPart.create(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.e4.core.internal.di.MethodRequestor.execute(Unknown Source)
at org.eclipse.e4.core.internal.di.InjectorImpl.processAnnotated(Unknown Source)
at org.eclipse.e4.core.internal.di.InjectorImpl.processAnnotated(Unknown Source)
at org.eclipse.e4.core.internal.di.InjectorImpl.inject(Unknown Source)
at org.eclipse.e4.core.internal.di.InjectorImpl.internalMake(Unknown Source)
at org.eclipse.e4.core.internal.di.InjectorImpl.make(Unknown Source)
at org.eclipse.e4.core.contexts.ContextInjectionFactory.make(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.ReflectionContributionFactory.createFromBundle(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.ReflectionContributionFactory.doCreate(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.ReflectionContributionFactory.create(Unknown Source)
at org.eclipse.e4.ui.workbench.renderers.swt.ContributedPartRenderer.createWidget(Unknown Source)
at com.ibm.rcp.platform.personality.e4.DefaultStandalonePartRenderer.createWidget(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.createWidget(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$1.run(Unknown Source)
at org.eclipse.core.runtime.SafeRunner.run(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.createGui(Unknown Source)
at org.eclipse.e4.ui.workbench.renderers.swt.ElementReferenceRenderer.createWidget(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.createWidget(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.access$0(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$2.run(Unknown Source)
at org.eclipse.core.runtime.SafeRunner.run(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.createGui(Unknown Source)
at org.eclipse.e4.ui.workbench.renderers.swt.SWTPartRenderer.processContents(Unknown Source)
at org.eclipse.e4.ui.workbench.renderers.swt.SashRenderer.processContents(Unknown Source)
at com.ibm.rcp.platform.personality.e4.DefaultPartSashRenderer.processContents(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.access$0(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$2.run(Unknown Source)
at org.eclipse.core.runtime.SafeRunner.run(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.createGui(Unknown Source)
at org.eclipse.e4.ui.workbench.renderers.swt.SWTPartRenderer.processContents(Unknown Source)
at org.eclipse.e4.ui.workbench.renderers.swt.PerspectiveRenderer.processContents(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.access$0(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$2.run(Unknown Source)
at org.eclipse.core.runtime.SafeRunner.run(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.createGui(Unknown Source)
at com.ibm.rcp.platform.personality.e4.DefaultPerspectiveStackRenderer.showTab(Unknown Source)
at org.eclipse.e4.ui.workbench.renderers.swt.LazyStackRenderer$1.handleEvent(Unknown Source)
at org.eclipse.e4.ui.services.internal.events.UIEventHandler$1.run(Unknown Source)
at org.eclipse.swt.widgets.Synchronizer.syncExec(Unknown Source)
at org.eclipse.ui.internal.UISynchronizer.syncExec(Unknown Source)
at org.eclipse.swt.widgets.Display.syncExec(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.E4Application$1.syncExec(Unknown Source)
at org.eclipse.e4.ui.services.internal.events.UIEventHandler.handleEvent(Unknown Source)
at org.eclipse.equinox.internal.event.EventHandlerWrapper.handleEvent(Unknown Source)
at org.eclipse.equinox.internal.event.EventHandlerTracker.dispatchEvent(Unknown Source)
at org.eclipse.equinox.internal.event.EventHandlerTracker.dispatchEvent(Unknown Source)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(Unknown Source)
at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(Unknown Source)
at org.eclipse.equinox.internal.event.EventAdminImpl.dispatchEvent(Unknown Source)
at org.eclipse.equinox.internal.event.EventAdminImpl.sendEvent(Unknown Source)
at org.eclipse.equinox.internal.event.EventComponent.sendEvent(Unknown Source)
at org.eclipse.e4.ui.services.internal.events.EventBroker.send(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.UIEventPublisher.notifyChanged(Unknown Source)
at org.eclipse.emf.common.notify.impl.BasicNotifierImpl.eNotify(Unknown Source)
at org.eclipse.e4.ui.model.application.ui.advanced.impl.PerspectiveStackImpl.setSelectedElement(Unknown Source)
at org.eclipse.e4.ui.model.application.ui.advanced.impl.PerspectiveStackImpl.setSelectedElement(Unknown Source)
at org.eclipse.ui.internal.WorkbenchPage.setPerspective(Unknown Source)
at org.eclipse.ui.internal.Workbench.activate(Unknown Source)
at org.eclipse.ui.internal.Workbench.showPerspective(Unknown Source)
at org.eclipse.ui.internal.Workbench.showPerspective(Unknown Source)
at com.ibm.rcp.ui.launcher.PerspectiveLauncherItemHandler.execute(Unknown Source)
at org.eclipse.core.commands.Command.executeWithChecks(Unknown Source)
at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(Unknown Source)
at com.ibm.rcp.ui.launcher.LauncherContributionItem.launch(Unknown Source)
at com.ibm.rcp.ui.launcher.LauncherContributionItem.launch(Unknown Source)
at com.ibm.workplace.noteswc.LauncherItemProvider$2.handleSecondLaunch(Unknown Source)
at com.ibm.workplace.noteswc.LauncherItemProvider$2.handleLaunch(Unknown Source)
at com.ibm.workplace.noteswc.LauncherItemProvider$2.launch(Unknown Source)
at com.ibm.workplace.noteswc.util.NoteswcPluginUtil.addLauncherContributions(Unknown Source)
at com.ibm.workplace.noteswc.util.NoteswcPluginUtil.windowOpened(Unknown Source)
at com.ibm.workplace.noteswc.NoteswcPlugin$4$3.windowOpened(Unknown Source)
at org.eclipse.ui.internal.Workbench$9.run(Unknown Source)
at org.eclipse.core.runtime.SafeRunner.run(Unknown Source)
at org.eclipse.ui.internal.Workbench.fireWindowOpened(Unknown Source)
at org.eclipse.ui.internal.Workbench.createWorkbenchWindow(Unknown Source)
at org.eclipse.ui.internal.Workbench.openWorkbenchWindow(Unknown Source)
at com.ibm.rcp.platform.personality.e4.DefaultWBWRenderer.processContents(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.safeCreateGui(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.access$0(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$2.run(Unknown Source)
at org.eclipse.core.runtime.SafeRunner.run(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.createGui(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$4.run(Unknown Source)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(Unknown Source)
at org.eclipse.ui.internal.Workbench$5.run(Unknown Source)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Unknown Source)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(Unknown Source)
at com.ibm.rcp.personality.framework.internal.RCPApplication.run(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.internal.app.EclipseAppContainer.callMethodWithException(Unknown Source)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(Unknown Source)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Unknown Source)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Unknown Source)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source)
at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source)
at org.eclipse.equinox.launcher.Main.run(Unknown Source)
at com.ibm.rcp.core.internal.launcher.Main.startLaunch(Unknown Source)
at com.ibm.rcp.core.internal.launcher.Main.main(Unknown Source)
at com.ibm.rcp.core.internal.launcher.Main.run(Unknown Source)

Please help what is the problem associated with?

Thanks

Hello,

Can anyone help with this problem?

Thank you
Regards,
Katrine Chu

Hi Chu

Can you try by renaming cache.ndk , bookmark.nsf and workspace folder?