External Sametime contacts unavailable

I upgraded my 8.0.1 client, which had been using a Sametime 7.5.1 server and a Sametime 8.0.1 gateway to IM with aol, google, etc.

Now, presence awareness does not work for any of the external contacts, and when I attempt to add new ST contact… the checkbox to denote that is an external contact is gone.

Anyone seen this?

Subject: Yellowbleeders works for me

Subject: but are you using ST gateway to get there?

bleedyellow works for me too w/8.5… since that is an additional ST commmunity in my ST client.

Subject: External Sametime contacts unavailable

It may have been that we where not following the policy correctly in the 8.0.1 version , this may be a fix. If you do have the “Allow all Sametime Connect features to be used with integrated clients” enable then let us know and we will look in to it.

If you have a version 7.5.1 Sametime server, you must turn on the policy, “Allow all Sametime Connect features to be used with integrated clients” to make all Sametime features available. The default for this policy is off.

If this policy is off, only the text chat, rich text editor, emoticon, and availability (online) status features are available. The following features are not available:

File transfers

Screen captures

Voice chat

Video chat

Telephone conference calls (telephony)

Multiple communities

Gateway communities

Instant meetings

Geographic location awareness

Alert me whens

Privacy lists

Selective Do Not Disturb

Announcements

If this policy is turned on, all Sametime features are available.

Subject: sametime policy is not there

I apologize - we have a ST 7.5 server, not 7.5.1, so that policy is not there.

However, I’m not trying to connect to an external/additinal community… just an external AOL contact. (is that what is meant by “gateway communities” in the list you pasted?)

Subject: Sametime 7.5 server

Any sort of gateway/external user is not supported via embedded Sametime when connected to a 7.5 Server the server is missing the policy component. which is needed to tell the client what capabilities it should have, Again if it work with Notes 8.0 or 8.0.1 then it was a bug, and it should not . If you have a version 7.5 or below Sametime server, the Sametime features available to you are text chat, rich text editor, emoticons, and availability (online) status. You will not have the following features available to you:

File transfers

Screen captures

Voice chat

Video chat

Telephone conference calls (telephony)

Multiple communities

Gateway communities

Instant meetings

Geographic location awareness

Alert me whens

Privacy lists

Selective Do Not Disturb

Announcements

Howie:

Subject: I’m devistated - will have to go back to 8.0.1 until we upgrade our ST server