2 seperate external smtp mail recipients have reported that when they receive email from people at our company all the space characters in the email are replaced with “=20”.
Because only very few smtp recipients are affected I am convinced this is not an issue with our outbound gateway but rather an inability of the recipient gateway to correctly convert our MIME to plain text (or microsoft RTF ??).
Does anyone have any idea what’s going on?
Also, can anyone tell me which language the “=20” belongs to?
Subject: External Recipients Have Problems with Our Mail
Your recipients do not have their email clients properly configured to convert Quoted-Printable MIME messages. That character is the correct MIME character for a blank when Quoted Printable MIME encoding is sent.
Your gateway should not be doing anything with MIME going out. MIME is necessary for non-ASCII data to pass through your gateway.
Subject: External Recipients Have Problems with Our Mail
Your recipients do not have their email clients properly configured to convert Quoted-Printable MIME messages. That character is the correct MIME character for a blank when Quoted Printable MIME encoding is sent.
Your gateway should not be doing anything with MIME going out. MIME is necessary for non-ASCII data to pass through your gateway.