Error when adding .ics invitation in Verse

Hello all,

Users have received an external .ics invitation in Verse and when trying to add it to the calendar we see the error:

The server is temporarily unavailable. Please try again later.

There are no errors in the server console.
When trying to load this invitation into Notes Client, everything was successful:

What could be the problem? Why is it that the import is not happening in Verse?

Thanks in advance for your help

Hi.

Domino console won't show you errors that may happen with this, unless you enable DEBUG for HTTP.

You may enable Developer Mode in the browser and attempt to check what the browser/verse is facing. This would also provide some logs to check.

On the other hand, as this appears to be an error, I suggest to submit a support case instead, with the logs gathered from console with HTTP DEBUG enabled and the HAR file from the browser session.

Best,

Elvis

Hello

I still do not know if the problem is due to its ICS file or to Verse.
I have created a sample ICS in Verse.
Please try to send this ics file as an attachment.
Can you import this ics in Verse?

BEGIN:VCALENDAR
X-LOTUS-CHARSET:UTF-8
VERSION:2.0
PRODID:-//Lotus Development Corporation//NONSGML Notes 12.0.2//EN_C
METHOD:REQUEST
BEGIN:VTIMEZONE
TZID:Japan/Korea/North Asia East/Yakutsk
BEGIN:STANDARD
DTSTART:19500101T020000
TZOFFSETFROM:+0900
TZOFFSETTO:+0900
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Japan/Korea/North Asia East/Yakutsk:20250421T100000
DTEND;TZID=Japan/Korea/North Asia East/Yakutsk:20250421T110000
TRANSP:OPAQUE
DTSTAMP:20250516T104332Z
SEQUENCE:0
ATTENDEE;ROLE=CHAIR;PARTSTAT=ACCEPTED;CN="Taro Yamada/120";RSVP=FALSE:
mailto:tyamada@lab.hcl.com
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE
:mailto:test@test.com
CLASS:PUBLIC
DESCRIPTION:This is a test message.
SUMMARY:test
ORGANIZER;CN="Taro Yamada/120":mailto:tyamada@lab.hcl.com
UID:B52EB0B289645E5249258C8C003AEACA-Lotus_Notes_Generated
END:VEVENT
END:VCALENDAR

Regards,
Shigemitsu Tanaka

Hello,

Your test meeting that you created in Verse is uploaded without errors:

Our invitations created in Verse are also added to the calendar without errors. As you wrote earlier, it is only the external invitation in Verse that is not loading. We also checked it in gmail and it loaded correctly too

Can you tell me what could be the problem? And thanks for your help