Error creating my Foundry runtime environments for a hcl-demo account

Hello all,

I am having an issue when creating my cloud environment,, is there something wrong with my account ? or is the service for creating such a thing down at the moment?

Appreciate your support.

I will ask our Cloud team to look into this. I'll post again when I have an update!

Our Cloud team doesn't see any issues at the moment. Are you still seeing the error?

hi, yes the issue is still here... what info can I provide you with to further help in resolving this issue.

Hello @Nina Brown @Nina Brown any updates please.

Hi Ahmad. Can you create a case with our Cloud Support Team? They should be able to investigate and figure out what's going on. Thanks!

https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0010164

Ahmad, we've had another person report this same issue through a support case. The Volt MX cloud team is currently working to address this.