Error 500 in Verse

HCL Domino Domino Forum
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1

Hi all,

Server version 12.0.2 FP6
Verse 3.2.4

We see error 500, there are a lot of errors in errors_log:

CLFAD0246E: Exception occurred servicing request for /verse/dist/AlhMo3KoCEORugaibb6xxytwby4dlTE71csIjeE-T0U/sequoia-dojo/dojo/resources/blank.gif - HTTP Code: 500" severity=“50” version=“1.0.1”>

Can you tell me what the problem is?

Thanks
Regards,
Katerine Chu

2

Hello Chu-san

Please explain the steps that cause the error so that we can understand the problem.
Also, please tell us when the error started occurring (For example, after upgrading Domino or Verse, etc.).

Regards,
Shigemitsu

3

Hello, shigemitsu.tanaka

Users are working through the web version, and at some point a large number of 500 errors are observed.
The support portal did not find a full description of this exact error. And this error occurs periodically.

Best regards,
Katrine Chu

4

Hi Chu,

Please open a ticket for this issue.

Thank you!

Regards,
John Vincent Dela Cruz