ERROR (0): can't terminate process [ nlnhook:0448] - (5) Access is denied

The log was generated during the notes Client was crashed. Could anyone advise the solution for the caption problem. Thanks

INFO (0): Using PSAPI DLL

search path: .;C:\WINNT

Host Name : E-LEAVE-HAD

User Name : Administrator

Date : Fri Feb 18 01:23:14 2011

Windows Dir : C:\WINNT

Arguments : “C:\lotus\notes\nsd.exe” -dumpandkill -termstatus 1

OSVersion : Windows 2000 5.0 (Build 2195), PlatID=2, Service Pack 4 (2 Processors)

INFO (0): Using NSD profile C:\WINNT\notesnsd.ini

inst C:\lotus\notes\data already added

INFO (0): Found 2 Notes processes, matched 1

inst C:\lotus\notes\data already added

INFO (0): Using NSD profile nsd.ini

inst C:\lotus\notes\data already added

INFO (0): failed to match all of the Notes processes

→ Instance# 1 : (current)

            Ini File   : c:\lotus\notes\notes.ini

            Data Dir   : C:\lotus\notes\data

            Prog Dir   : c:\lotus\notes

            Notes Build: Release 6.5 September 26, 2003             

        Proc List:

              C:\Program Files\Symantec AntiVirus\nlnhook.exe (448)

DBG(17b8) 01:23:20

Subject: ERROR (0): can’t terminate process [ nlnhook:0448] - (5) Access is denied

Hi,Lotus Notes 8.5 is not a supported configuration on Windows 7. You have to use Lotus Notes 8.5.1 or higher in Windows 7.

Following are some reference links.

http://www-01.ibm.com/support/docview.wss?rs=475&uid=swg21385293#Windows7

http://www-01.ibm.com/support/docview.wss?rs=475&uid=swg27013074#MS85standard

http://www-01.ibm.com/support/docview.wss?uid=swg27016205#Operating%20System_R

I think This Link is useful for u…

Pradeep.

Subject: RE: ERROR (0): can’t terminate process [ nlnhook:0448] - (5) Access is denied

Thanks for your reply. However, we are using Window 2000 and Notes Client 6.5. The URL were not sutible for our condition.