We have added forwarding addresses to some of our person docs in the Domino Directory. Upon doing so, the free/busy time search becomes grayed out, even though the person may have meetings scheduled. It is not an access & delegation issue.
Does anyone have any idea why the free/busy time becomes “unavailable” when adding a forwarding address to a person doc?
Thanks,
Subject: Technote -Email Forwarding And Free Time
Forwarding mail to another address prevents busytime from recording Calendar data
If the user’s mail is being forwarded to another location, Calendar messages will not arrive at the forwarded mail file for that user. As a result, the Calendar cannot be kept current. For this reason, the design has always been to NOT harvest data for users who are forwarded.
Since the user’s mail is being forwarded, all workflow happens at the forwarded address, so there is no way to keep this Calendar and the Calendar in the forwarded mail file one in sync. The design is that the Calendar, which is monitored and tracked, is the one where the user’s workflow occurs, regardless of other Calendars the user may have.
JYR
Subject: Email Forwarding And Free Time
Hi Ollie,
You can use a different approach. Instead of giving a forwarding address to your users, you can create an agent to forward mail to another address, then you wil have the calendar running without any problem.
HTH,
Daniel