DWA error occurs: 'Sorry, we were unable to process your request at this time

DWA error occurs: 'Sorry, we were unable to process your request at this time…

I can see this error message with one of the user IE 6.0 and mail file template is DWA 7. I did following activity. delete the browser cache,reset the IE 6 configuration .remove the iNotes6 class,remove DWA Class 7 and restart the browser, but the same error message while user access inbox evne there is no Pop up bloker.

but on other PC users mail file is working fine. I don’t know what else I can do to solve this issue, if you have any idea please let me know

Subject: DWA error occurs: 'Sorry, we were unable to process your request at this time…

You can try registering the DWA7W.dll manually. You would require dwa7W.inf file to do manual registration.

The commands are as follows:

Copy both the files to C:

from command prompt at C:\

type regsvr32 c:\dwa7w.dll

This error occurs, if there no proper communication between browser and Lotus Server.

Subject: RE: DWA error occurs: 'Sorry, we were unable to process your request at this time…

Thanks for your response but still problem is there

Shahid

Subject: RE: DWA error occurs: 'Sorry, we were unable to process your request at this time…

Hi,

Good technote to troubleshoot DWA errors.

Common reasons why the DWA error occurs: ‘Sorry, we were unable to process your request at this time…’ This document points out the more common reasons why this generic Domino Web Access error can occur: “Sorry, we were unable to process your request at this time…”

JYR