A couple of emails (usually some of the latest) appear twice in my inbox. If I move or delete one of the emails, both entries disappear from the inbox.I can select/hightlight either or both of the entries.
I tried replacing mail design, and am now using the 8.5.1 cd8 release (client and mail design), but the error persists.
Anyone have a clue?
Subject: Problem still exists with 8.5.1FP1
The problem still exists with Version 8.5.1 and Fixpack 1 applied.
Are there any updates on this issue?
Subject: Haven’t seen issue in Fix pack 2
We’ve upgraded a number of users to 8.5.1 Fix Pack 2 and have not seen the issue again.
Subject: Same here, FP2 corrected it
Had the same issue with 2 users when upgrading 1200 clients. Installed 8.5.1 FP2 and it has fixed it.
Adam
Subject: Being investigated
Subject: Duplicate mail problem resolved
Deleting the inbox and the refreshing design resolved the problem with duplicate mail entries in inbox.
Subject: Deleted local replica, replaced, and refreshed design still have issue
I have experienced a similar issue where the second to last email in my inbox appears duplicated. As soon as I remove that email the one “above” it then becomes duplicate. Not a critical issue. Just rather annoying. I have replaced the design to a 7 template, and then back again to the 8.5 template and still have the problem.
Has anyone else seen this continue?
Subject: duplicate email in inbox
I’m part way through a 6.5 to 8.5.1 upgrade and have this problem affecting three users so far.Current work around is for them to use the basic client (which they all hate). So far I have:
None of this has worked. Also, I can’t replicate this on other machines, or see it myself, just on the users PCs/clients.
I’m having them test 8.5.1 over citrix to see if they see the same problem in the hopes I can narrow the search a little. Next steps will be maintenance followed by new replica creation, unless anyone out there has any other ideas???
Subject: I am also having this problem
Same thing. I was wondering if the delete Inbox and refresh design worksed for anyone else? Also, how do you delete a user’s Inbox? Thanks in advance. I have two users out of 218 that are having this problem but it may grow as we continue to upgrade.
Subject: more details here (sort of)