Duplicate emails in inbox

can anyone help with this?

http://www-10.lotus.com/ldd/nd85forum.nsf/5f27803bba85d8e285256bf10054620d/b372c3bd0f1a94318525767f004aede5?OpenDocument

Subject: Problem still exists with 8.5.1FP1

The problem still exists with Version 8.5.1 and Fixpack 1 applied.

Are there any updates on this issue?

Subject: more info

This issue is only affecting users who have new mail set to show up at the bottom (the default?). If this is flipped to show new mail at the top, the duplicate disappears. Switch back, it reappears

Subject: Is it possible to get a test db which reproduces the problem

Subject: test db

I’ve so far been unable to replicate this issue outside of the affected users on their workstations.Changing the view to have new mail show at the top gets rid of the issue as does running the basic client. Neither of these are acceptable as any thing more than a short term workaround though.

R

Subject: Have you tried doing a view rebuild shift F9 to see if that fixes it

Subject: view rebuild didn’t help

Have done the following:Shift+F9

Ctrl+Shift+F9

Refreshed design

Replaced design

Purged inbox view index, rebuilt

deleted inbox folder, purged index, refreshed design (and rebuilt index)

All no joy :frowning:

Subject: Please enable this logging

add the following lines to <DATA_DIR>\workspace.config\rcpinstall.properties (for example: C:\Program Files\IBM\Lotus\Notes\Data\workspace.config\rcpinstall.properties) file:

com.ibm.csi.level=FINEST

com.ibm.csi.notes.level=FINEST

Restart the client, reproduce the problem and share the following logs with us:

zip up the <DATA_DIR>\workspace\logs directory (for example: C:\Program Files\IBM\Lotus\Notes\Data\workspace\logs directory)

Subject: Exact opposite for me

My user has new messages to appear at the top… in which the latest msg. is duplicated at the bottom. When they switch to the default of showing new messages at the bottom it’s no longer an issue and everything seems fine. Only a temporary work around. I’ve also tried all the suggested methods mentioned in this thread.

Waiting patiently for an update,

Adam