hello i hope someone can help me… since i’m getting crazy.My lotus domino server has been repeatedly crashing several times a day for the last ten days.
i can’t understand what the reason can be! however here’s the log found in folder IBM_TECHNICAL SUPPORT
please help me
INFO (0): Using PSAPI DLL
search path: .;C:\WINDOWS
Host Name : BHS
User Name : Administrator
Date : Mon Mar 05 11:12:58 2007
Windows Dir : C:\WINDOWS
Arguments : D:\Lotus\Domino\nsd.exe -info -log “D:\Lotus\Domino\Data\IBM_TECHNICAL_SUPPORT\sysinfo_BHS_2007_03_05@11_12_58.log”
OSVersion : Windows Server 2003 5.2 (Build 3790), PlatID=2, Service Pack 1 (2 Processors)
INFO (0): Using NSD profile C:\WINDOWS\notesnsd.ini
inst D:\Lotus\Domino\Data already added
INFO (0): Found 2 Notes processes, matched 1
inst D:\Lotus\Domino\Data already added
INFO (0): Using NSD profile nsd.ini
inst D:\Lotus\Domino\Data already added
inst D:\lotus\notes\data already added
INFO (0): failed to match all of the Notes processes
→ Instance# 1 : (current)
Ini File : d:\lotus\domino\notes.ini
Data Dir : D:\Lotus\Domino\Data
Prog Dir : d:\lotus\domino
Notes Build: Release 6.5.1 January 21, 2004
Proc List:
D:\Lotus\Domino\nserver.exe (36c)
Instance# 2 :
Ini File : D:\lotus\notes\notes.ini
Data Dir : D:\lotus\notes\data
DBG(0a68) 11:12:59
@@@@@@@@@@@@@@@@@ Process Table @@@@@@@@@@@@@@@@@
Active Users:
UID Name
0 SYSTEM
500 Administrator
INFO PID PPID UID STIME COMMAND
0000 0000 0 ??? []
0004 0000 65535 ??? [ ?:0004]
0204 0004 0 03/05 08:41:32 [ smss:0204]
02ac 0204 0 03/05 08:41:40 [ csrss:02ac]
02cc 0204 0 03/05 08:41:40 [winlogon:02cc]
0310 02cc 0 03/05 08:41:42 [services:0310]
03ec 0310 0 03/05 08:41:42 [ svchost:03ec]
0e94 03ec 0 03/05 08:42:42 [wmiprvse:0e94]
* 1018 03ec 0 03/05 11:10:36 [naPrdMgr:1018]
047c 0310 65535 03/05 08:41:44 [ svchost:047c]
04c8 0310 65535 03/05 08:41:44 [ svchost:04c8]
04fc 0310 65535 03/05 08:41:44 [ svchost:04fc]
0508 0310 0 03/05 08:41:44 [ svchost:0508]
06dc 0310 0 03/05 08:41:54 [ spoolsv:06dc]
070c 0310 65535 03/05 08:41:54 [ msdtc:070c]
0760 0310 0 03/05 08:41:54 [ Dfssvc:0760]
07a0 0310 0 03/05 08:41:54 [ svchost:07a0]
07f0 0310 0 03/05 08:41:54 [ ismserv:07f0]
018c 0310 0 03/05 08:41:55 [ ntfrs:018c]
010c 0310 65535 03/05 08:41:55 [ svchost:010c]
01e8 0310 65535 03/05 08:41:55 [ locator:01e8]
0250 0310 0 03/05 08:41:56 [RaidServ:0250]
0264 0310 0 03/05 08:41:56 [ tcpsvcs:0264]
0214 0310 0 03/05 08:41:56 [ wins:0214]
0298 0310 0 03/05 08:41:56 [ WinVNC:0298]
06b0 0310 0 03/05 08:41:58 [ svchost:06b0]
0464 0310 0 03/05 08:41:58 [ svchost:0464]
0b74 0310 0 03/05 09:44:29 [Mcshield:0b74]
1208 0310 0 03/05 09:44:37 [VsTskMgr:1208]
0538 0310 0 03/05 10:02:51 [FrameworkServic:0538]
1288 0538 500 03/05 10:03:11 [UdaterUI:1288]
12a0 1288 500 03/05 10:03:11 [ McTray:12a0]
031c 02cc 0 03/05 08:41:42 [ lsass:031c]
0c20 0c08 500 03/05 08:42:07 [Explorer:0c20]
0c98 0c20 500 03/05 08:42:09 [ TBMon:0c98]
1004 0c20 500 03/05 09:06:55 [ shstat:1004]
-> 036c 0c20 500 03/05 11:12:55 [ nserver:036c]
0be0 036c 500 03/05 11:12:56 [nsrvwrap:0be0]
0a64 0bd0 500 03/05 11:12:58 [ nsd:0a64]
OSVersion : Windows Server 2003 5.2 (Build 3790), PlatID=2, Service Pack 1 (2 Processors)
Num Processors : 2
CPU Type : 586
CPU Info: : Intel
CPU Level : 15
CPU Revision : 521
CPU Mask : 3
Min App Addr : 10000
Max App Addr : 7ffeffff
Page Size : 4096
Allocation Gran.: 10000
DBG(0a68) 11:12:59
@@@@@@@@@@@@@@@@@ d:\lotus\domino\notes.ini @@@@@@@@@@@@@@@@@
[Notes]
Directory=D:\Lotus\Domino\Data
KitType=2
SetupDB=Setup.nsf
UserName=BH Schilling
CompanyName=BH Schilling
NotesProgram=d:\lotus\domino
InstallType=4
CONSOLE_Lotus_Domino_Server=80 90 7 59 43 727 458
WinNTIconPath=D:\Lotus\Domino\Data\W32
Timezone=-1
DST=1
$$HasLANPort=1
WWWDSP_SYNC_BROWSERCACHE=0
WWWDSP_PREFETCH_OBJECT=0
EnablePlugins=1
Preferences=2147486833
AltNameLanguage=en
ContentLanguage=en-US
WeekStart=1
ViewWeekStart=2
NavWeekStart=2
XLATE_CSID=52
SPELL_LANG=1033
Region=en-US
Passthru_LogLevel=0
Console_LogLevel=2
VIEWIMP1=Lotus 1-2-3,0,_IWKSV,,.WKS,.WK1,.WR1,.WRK,.WK3,.WK4,,4,
VIEWIMP3=Structured Text,0,_ISTR,,.LTR,.CGN,.STR,,1,
VIEWIMP4=Tabular Text,0,_ITAB,,.PRN,.RPT,.TXT,.TAB,,1,
VIEWEXP1=Lotus 1-2-3,0,_XWKS,,.WKS,.WK1,.WR1,.WRK,,4,
VIEWEXP3=Structured Text,0,_XSTR,,.LTR,.CGN,.STR,,1,
VIEWEXP4=Tabular Text,1,_XTAB,,.LTR,.RPT,.CGN,.TAB,,1,
EDITIMP1=ASCII Text,0,_ITEXT,,.TXT,.PRN,.C,.H,.RIP,,1,
EDITIMP2=Microsoft RTF,0,_IW4W,_IRTF,.DOC,.RTF,,2,
EDITIMP3=Lotus 1-2-3,0,_IW4W,_IWKSE,.WKS,.WK1,.WR1,.WRK,.WK3,.WK4,.123,,4,
EDITIMP4=Lotus PIC,0,_IPIC,,.PIC,,8,
EDITIMP5=CGM Image,0,_IFL,,.GMF,.CGM,,8,
EDITIMP6=TIFF 5.0 Image,0,_ITIFF,,.TIF,,18,
EDITIMP7=BMP Image,0,_IBMP,,.BMP,,18,
EDITIMP8=Lotus Ami Pro,0,_IW4W,W4W33F/V0,.SAM,,2,
EDITIMP9=HTML File,0,_IHTML,,.HTM,.HTML,,1,
EDITIMP17=WordPerfect 5.x,0,_IW4W,W4W07F/V1,.DOC,.WPD,,2,
EDITIMP21=Lotus Word Pro,0,_IW4W,W4W12F/V0,.LWP,,2,
EDITIMP22=PCX Image,0,_IPCX,,.PCX,,18,
EDITIMP28=Binary with Text,0,_ISTRNGS,,.*,,1,
EDITIMP29=WordPerfect 6.0/6.1,0,_IW4W,W4W48F/V0,.WPD,.WPT,.DOC,,2,
EDITIMP30=Microsoft Excel,0,_IW4W,W4W21F/V4C,.XLS,,4,
EDITIMP31=Microsoft Word,0,_IW4W,W4W49F/V0,.DOC,,2,
EDITIMP32=GIF Image,0,_IGIF,,.GIF,,18,
EDITIMP33=JPEG Image,0,_IJPEG,,.JPG,,18,
EDITEXP1=ASCII Text,2,_XTEXT,,.TXT,.PRN,.C,.H,.RIP,,1,
EDITEXP2=Microsoft RTF,2,_XRTF,,.DOC,.RTF,,4,
EDITEXP3=CGM Image,2,_XCGM,,.CGM,.GMF,,8,
EDITEXP4=TIFF 5.0 Image,2,_XTIFF,,.TIF,,18,
EDITEXP5=Lotus Ami Pro,2,_XW4W,W4W33T/V0,.SAM,,2,
EDITEXP14=WordPerfect 5.1,2,_XW4W,W4W07T/V1,.DOC,,2,
EDITEXP21=WordPerfect 6.0,2,_XW4W,W4W48T/V0,.DOC,,2,
EDITEXP22=WordPerfect 6.1,2,_XW4W,W4W48T/V1,.WPD,.WPT,.DOC,,2,
EDITEXP23=Microsoft Word 6.0,2,_XW4W,W4W49T/V0,.DOC,,2,
DDETimeout=10
NAMEDSTYLE0=030042617369630000000000000000000000000000000000000000000000000000000000000001010100000A0000000000000100A0050A0000006400A0050A0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000009404000000000000
NAMEDSTYLE0_FACE=Default Sans Serif
NAMEDSTYLE1=030042756C6C657400000000000000000000000000000000000000000000000000000000000001010100000A000000000000000008070A000000640008070A0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000049404000000000000
NAMEDSTYLE1_FACE=Default Sans Serif
NAMEDSTYLE2=0300486561646C696E6500000000000000000000000000000000000000000000000000000000010101010B0C0000000000000100A0050A0000006400A0050A0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000009404000000000000
NAMEDSTYLE2_FACE=Default Sans Serif
DefaultMailTemplate=mail6.ntf
ServerTasks=McAfeeConfig,McAfeeOAScan,McAfeeUpdate,McAfeeReport,Replica,Router,Update,AMgr,Adminp,Sched,CalConn,pop3,http
ServerTasksAt1=Catalog,Design
ServerTasksAt2=UpdAll,Object Collect mailobj.nsf
ServerTasksAt3=Object Info -Full
ServerTasksAt5=Statlog
TCPIP=TCP, 0, 15, 0
LAN0ip=NETBIOS, 0, 15, 0
SPX=NWSPX, 0, 15, 0
LAN1=NETBIOS, 1, 15, 0
LAN2=NETBIOS, 2, 15, 0
LAN3=NETBIOS, 3, 15, 0
LAN4=NETBIOS, 4, 15, 0
LAN5=NETBIOS, 5, 15, 0
LAN6=NETBIOS, 6, 15, 0
LAN7=NETBIOS, 7, 15, 0
LAN8=NETBIOS, 8, 15, 0
COM1=XPC,1,15,0,,12292,57600,32,usrspx2.mdm,60,15
COM2=XPC,2,15,0,
COM3=XPC,3,15,0,
COM4=XPC,4,15,0,
COM5=XPC,5,15,0,
Ports=TCPIP,COM1
DisabledPorts=SPX,LAN1,LAN2,LAN3,LAN4,LAN5,LAN6,LAN7,LAN8,COM2,COM3,COM4,COM5,LAN0ip
LOG_REPLICATION=0
LOG_SESSIONS=0
ExistingServerName=CN=rtm001u/OU=s/OU=server/O=internatio
PhoneLog=2
Log=log.nsf, 1, 0, 7, 40000
KeyFilename=mil001u.id
CertificateExpChecked=mil001u.id 27/02/2007
ServerKeyFileName=mil001u.id
MailServer=CN=MIL001U/OU=S/OU=SERVER/O=INTERNATIO
Domain=INTERNATIO
Admin=_5SystemAdministrators-Managers
TemplateSetup=600303
Setup=650003
ServerSetup=6010
DESKWINDOWSIZE=31 98 769 413
MAXIMIZED=1
CleanSetup=1
TRANSLOG_AutoFixup=1
TRANSLOG_UseAll=0
TRANSLOG_Style=0
TRANSLOG_Performance=2
TRANSLOG_Status=0
MTEnabled=0
SCHEDULE_VERSION=4
ECLSetup=3
WinNTIconCommonConfig=Universal
WinNTIconSize=2
WinNTIconPos=2
WinNTIconHidden=1
WinNTIconRect=0 0 0 24
WINDOWSIZEWIN=283 239 517 321
DontShowAdminHelp=2
SERVERS_FRAME_PERCENT=20
MONITOR_SCALE=1
ADMINMAXIMIZED=1
CONSOLE_NSERVICE=80 25 7 66 66 718 397
WebAdminSetup=605
DominoConfigLevel=3
FileDlgDirectory=D:\
CalendarTimeSlotStart=420
CalendarTimeSlotEnd=1140
CalendarTimeSlotDuration=60
$EnableAlarms=1
BROWSERSIZE=153
DesignWinSplitterPos=174 769
Win32InfoboxPos=244 198
MailType=0
NAMES=names.nsf
HELPWINDOWSIZEWIN=47 73 769 460
$DialogMode=0
AdminSetup=6100
Location=Office (Network),7C96,CN=bhs3/O=schilling.id
MailFile=mail\abondio.nsf
$IEVersionMajor=6
server_restricted=0
ServiceName=Lotus Domino Server (LotusDominoData)
PartitionNumber=1
FaultRecovery_Build=Release 6.5.1
DSTLAW=3,-1,1,10,-1,1
SHARED_MAIL=0
NAMELOOKUP_TRUST_DIRCAT=0
ServerName=MIL001U/S/SERVER/INTERNATIO
ServerNameNative=077C077C4D494C303031552F532F5345525645522F494E5445524E4154494F
ServerController=0
LDAPSERVER=ldap://notes_imc.internatio.com:0
SCHEDULE_VERSION_MINOR=5
EventSetup=600
UPDATE_TIMER=09/03/2004 01:59:03 PM
SUDIALOG_ON=0
CACHE=Cache.NDK
StackedIcons=1
SPELL_PREFERENCES=0
Preference_en-US=,,,,,,,,2,,
DatePickerDirection=0
MailSetup=650003
MailUpgradeFolder=650003
BookmarkDesignReplaced=0
DontCheckDefaultMail=1
WindowSizeUpdateDesign=350 134 323 99
CONSOLE_MIL001U/S/SERVER/INTERNATIO=80 25 10 153 624 805 955
CATALOG_UPDATED_BY_BUILD=510
WindowSizeBrowse=479 134 322 318
LastHistoryPruneTime=23/03/2006 15.40.18
WindowSizeKeywords=490 134 299 268
WindowSizeNewDatabase=317 134 389 427
WindowSizeAgentLog=307 134 410 264
SelectNamesDialogSize=342,938,134,481,
WindowSizeOtherServer=471 134 337 212
WindowSizeChooseServers=350 134 323 298
NewMailSeqNum=17406
NewMailSeqNumC12569FA:00316745=17406
SelectAddressesDialogSize=342,938,139,457,
NameAddressingDlgLastViewName=0,List by name
WindowSizeACLAddUser=486 134 307 112
CRASH_REMOVE_DATA=0
CRASH_LOGFILE_KB=10240
FILE_RETENTION_DAYS=365
WindowSizeReplaceDesign=468 134 344 271
SPELL_DLL=ltspln50.dll
SPELL_DIR=D:\Lotus\Domino\Data
FormulaTimeout=120
NSF_QUOTA_METHOD=2
FINDSTRING0=OutOfOffice
WindowMoreStateSearchAndReplace=0
DESIGNWINDOWSIZEWIN=12 19 1012 721
DESIGNMAXIMIZED=0
FaultRecovery=0
WindowSizeSimpleFolderNew=320 134 383 287
WindowSizeGotoView=353 134 317 248
AdminLastServer=MIL001U/S/SERVER/INTERNATIO
AdminLastDomain=INTERNATIO
MONITOR_DATA_STORAGE_HOURS=168
MarkDocumentsPrompt=1
SelectNameDialogSize=387,892,134,452,
WindowSizeFolders=536 178 343 207
WindowSizeMoveToFolder=345 134 334 336
EXTMGR_ADDINS=McAfeeEm
MCAFEE_INSTALLED_PRODUCTS=0002
MCAFEE_COMMON_PATH=C:\Programmi\File comuni\McAfee
MCAFEE_TEMP_DIRECTORY=C:\Programmi\File comuni\McAfee\Temp
MCAFEE_DBDIRECTORY=d:\lotus\domino\data\McAfee
MCAFEE_DOMINO_PROGRAM_DIRECTORY=d:\lotus\domino
MCAFEE_LANGUAGE=0x0409
MCAFEE_APPLNS_EXCLUDE=
MCAFEE_SKD_ENGINE_PATH=C:\Programmi\McAfee\SpamKiller for Lotus Domino
MCAFEE_SKD_CONFIGDB=SKD21_Config.nsf
MCAFEE_SKD_REPOSITORY=SKD21_Repository.nsf
MCAFEE_SKD_HELPDB=SKD21_Help.nsf
MCAFEE_SKD_SCANTHREADS=2
JrnlEnbld=0
DBG(0a68) 11:12:59