Domino Server crashed every 6 days

Hi,

i have a big problem, one of our 4 domino servers crashed every 6 days with a ACCESS_VIOLATION Error.

Please help !!

The Exception code: C0000005 ACCESS_VIOLATION

NSD-Details:

INFO (0): Using PSAPI DLL

search path: .;C:\WINDOWS

NSD Version : 3.00

Memcheck Version: MEMCHECK Version (4.20) for Lotus Notes Release 6.0.2CF2 (July 23, 2003)

Host Name : DEHEMSG3

User Name : SYSTEM

Date : Tue Mar 02 08:24:12 2004

Windows Dir : C:\WINDOWS

Arguments : “d:\Lotus\Domino\prog\nsd.exe” -dumpandkill -termstatus 1

Notes Version : Release 6.0.2CF2 July 23, 2003

OSVersion : Windows XP 5.2 (Build 3790), PlatID=2, (1 Processor)

INFO (0): Using NSD profile C:\WINDOWS\notesnsd.ini

inst d:\Lotus\Domino\Data already added

INFO (0): Found 12 Notes processes, matched 11

inst d:\Lotus\Domino\Data already added

INFO (0): Using NSD profile nsd.ini

inst d:\Lotus\Domino\Data already added

INFO (0): failed to match all of the Notes processes

→ Instance# 1 : (current)

            Ini File   : d:\lotus\domino\prog\notes.ini

            Data Dir   : d:\Lotus\Domino\Data

            Prog Dir   : d:\Lotus\Domino\prog

            Notes Build: Release 6.0.2CF2 July 23, 2003             

        Proc List:

              d:\Lotus\Domino\prog\nSERVER.EXE (d24)

              d:\Lotus\Domino\prog\nevent.EXE (d4c)

              d:\Lotus\Domino\prog\nUpdate.EXE (d84)

              d:\Lotus\Domino\prog\nReplica.EXE (d8c)

              d:\Lotus\Domino\prog\nRouter.EXE (d94)

              d:\Lotus\Domino\prog\nAMgr.EXE (d9c)

              d:\Lotus\Domino\prog\nAdminP.EXE (da4)

              d:\Lotus\Domino\prog\nCalConn.EXE (dac)

              d:\Lotus\Domino\prog\nSched.EXE (db4)

              d:\Lotus\Domino\prog\nAMgr.EXE (e78)

              d:\Lotus\Domino\prog\nmtc.EXE (eac)

DBG(0ecc) 08:24:12

@@@@@@@@@@@@@@@@@ Process Table @@@@@@@@@@@@@@@@@

Active Users:

UID Name

0  SYSTEM

500 Administrator

INFO PID PPID UID STIME COMMAND

    0000 0000     0         ??? []

    0004 0000     0         ???   [       ?:0004]

    019c 0004     0 03/02 08:07:00     [    smss:019c]

    01cc 019c     0 03/02 08:07:01       [   csrss:01cc]

    01e4 019c     0 03/02 08:07:01       [winlogon:01e4]

    0210 01e4     0 03/02 08:07:02         [services:0210]

    02c8 0210     0 03/02 08:07:02           [ svchost:02c8]

    00fc 02c8     0 03/02 08:08:42             [wmiprvse:00fc]

    02fc 0210     0 03/02 08:07:02           [ svchost:02fc]

    037c 0210     0 03/02 08:07:05           [ svchost:037c]

    038c 0210     0 03/02 08:07:05           [ svchost:038c]

    039c 0210     0 03/02 08:07:05           [ svchost:039c]

    046c 0210     0 03/02 08:07:05           [ spoolsv:046c]

    04b8 0210     0 03/02 08:07:05           [ SpntSvc:04b8]

    0538 04b8     0 03/02 08:07:08             [StWatchDog:0538]

    05e8 04b8     0 03/02 08:07:13             [   StOPP:05e8]

    0600 0210     0 03/02 08:07:13           [   msdtc:0600]

    0654 0210     0 03/02 08:07:14           [casdscsvc:0654]

    0668 0210     0 03/02 08:07:14           [UnivAgent:0668]

    067c 0210     0 03/02 08:07:14           [  DBASVR:067c]

    06a0 0210     0 03/02 08:07:14           [  Dfssvc:06a0]

    06e0 0210     0 03/02 08:07:14           [ svchost:06e0]

    0714 0210     0 03/02 08:07:14           [Hyconsrv:0714]

    0724 0210     0 03/02 08:07:14           [LogWatNT:0724]

    0760 0210     0 03/02 08:07:14           [ svchost:0760]

  * 0d18 0210     0 03/02 08:23:52           [nservice:0d18]

 -> 0d24 0d18     0 03/02 08:23:52             [ nSERVER:0d24]

 -> 0d4c 0d24     0 03/02 08:23:54               [  nevent:0d4c]

 -> 0d84 0d24     0 03/02 08:23:56               [ nUpdate:0d84]

 -> 0d8c 0d24     0 03/02 08:23:56               [nReplica:0d8c]

 -> 0d94 0d24     0 03/02 08:23:56               [ nRouter:0d94]

 -> 0eac 0d94     0 03/02 08:23:57                 [    nmtc:0eac]

    0ec8 0d94     0 03/02 08:24:12                 [     nsd:0ec8]

 -> 0d9c 0d24     0 03/02 08:23:56               [   nAMgr:0d9c]

 -> 0e78 0d9c     0 03/02 08:23:56                 [   nAMgr:0e78]

 -> 0da4 0d24     0 03/02 08:23:56               [ nAdminP:0da4]

 -> 0dac 0d24     0 03/02 08:23:56               [nCalConn:0dac]

 -> 0db4 0d24     0 03/02 08:23:56               [  nSched:0db4]

    021c 01e4     0 03/02 08:07:02         [   lsass:021c]

    0548 01e4   500 03/02 08:15:50         [ rdpclip:0548]

    04dc 019c     0 03/02 08:15:47       [   csrss:04dc]

    06dc 019c     0 03/02 08:15:47       [winlogon:06dc]

    0484 07e4   500 03/02 08:15:53 [Explorer:0484]

    0370 0484   500 03/02 08:15:53   [  ctfmon:0370]

    0d00 0484   500 03/02 08:23:46   [     mmc:0d00]

    0aa0 0904     0 03/02 08:16:46 [     nsd:0aa0]

WARNING (0): NSD is already processing this active instance

INFO (0): Starting Debugger

** Attach to [ nSERVER:0d24]

ERROR (0): exception(0): thread ed8 got system exception: ACCESS_VIOLATION (3221225477)

Subject: Domino Server crashed every 6 days

Thomas

Please read the “Analyzing the output of NSD for Windows” Section in Technote

7003599 Dated 05/10/2003 in the knowledgebase to understand the reason for your crash or do a search for “JIm Rouleau” and NSD.

Thanks.

Rm